Sunset Heating & Cooling
Idaho, Portland, OR

Sunset Heating & Cooling Reviews

4.6 stars based on 282 reviews

Featured Comments:

• C

  Christopher Lee

  5.0

  Eric is and will always be a fantastic tech that serviced my heater. The company as a whole went above and beyond. Eric gave me a courtesy call to let me know he was headed to my location in 20 min and he got here on time. He was extremely professional and polite. Great guy to talk to and very knowledgeable about my problem. He respected my property and kept everything clean. He explained step by step what was happening and answered all my questions without being annoyed. Overall great experience with him and the company Sunset Heating and Cooling. Will use them again and again.

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  Response from the owner

  We are so grateful to have customers like you! Thanks Christopher for the amazing review of Eric and his Heater service. We strive for a great customer experience and as much attention to detail as we can professionally provide.

• M

  MichaelRpdx

  5.0

  Our furnace died. We called Sunset after hours and had someone in at business opening the next day. Bad news, about the furnace. We reviewed the problem and options for replacing or repairing it. From $7,500 to $18,000. After making our decision they came by after two business days (chilly ones here) and got the heat installed the first day, AC on the second day. There was a problem with the AC, so they sent a multi-certified guy first thing the next day. He trouble shot the issue quickly. All in all a great experience. They provided people that did quick work and we were comfortable again. More comfortable now with a heat pump. Just great work. Much better than our previous HVAC vendor. We are looking forward to years of good service.

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  Response from the owner

  Thanks Michael for the great review of the crew at your house. So glad your HVAC system was installed to your liking.

• Y

  Yuriy Shevel

  5.0

  Mike H. arrived on time, was very professional and easy to work with. He was able to diagnose the issue we had with our furnace, fix that and check the other components to make sure they were working properly. Super helpful, informative and honest. Really glad to hire companies like this with awesome employees.

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  Response from the owner

  We are very excited to hear that Mike provided a great experience when diagnosing and fixing your furnace! Thank you so much for taking some time to write this review for him! ☺

More reviews (7)