Summit Heating & Air Conditioning LLC
St Paul St Spring Valley, IL

Summit Heating & Air Conditioning LLC Reviews

4.8 stars based on 72 reviews

Featured Comments:

• J

  Jo Ann Benassi

  5.0

  We have always been very pleased with Summit for maintenance of our heating & cooling systems along with gas fireplace maintenance. We allow them access to our home while away and they have always left everything very clean and undisturbed. Pricing is fair and service technicians always friendly and correspond by phone with any questions. I would definitely recommend their services.

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  Response from the owner

  Happy holidays to you and your family Jo Ann. Your business is always appreciated!

• D

  Dave Smith

  5.0

  Peggy, Glenn, Rose, and Travis, did an amazing job installing a wood stove. As a construction manager, I have a eye out for craftsmanship. Summit did a quality install at my house. I would highly recommend their services. Dave Smith, Ottawa, IL

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  Response from the owner

  It was our pleasure! Thank you for your business and taking the time out of your day to share your experience David.

• r

  ralph Learned

  1.0

  didnt get any satisfaction from them my blower went out thy sent a tech that said he wasnt certafied every one else was out on covid. he took my blower out took to shop i said i was wondering about a price on a new furnace called next day about price . the tech cme back also next day my grandaugher let him in he had called me sayin thy need the numbers off the housing ty would bring it back to the shop. she then after couple days say thy cant find a number to match for the motor. well how much is a new one gave price then said it would be better to do air to i said lot money she said she new a loan office at springvalley bank that could make it go threw just sign loan paper she take care rest i change my mind said i need my blower hosing back she said it was bent and thy threw it away . we are still in the cold without are part not right ladies.

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  Response from the owner

  Your unit is 53 years old. You have kept two of our heaters that we loaned you while we were exhausting all our suppliers efforts to fix a your unit, and you never returned them. A replacement part is not available for your unit and the housing was damaged. When we were unable to find a replacement part, we supplied you with our heaters as a complimentary service until you could replace your unit. You mentioned wanting central air added if you were taking out a loan for new equipment. We gave you an estimate both for furnace only and for furnace and central air. We put you in touch with the bank where we do our financing. You never contacted him or went in to speak with a loan officer. You started to ignore our calls as we were working to secure financing for you. We do take care of the paperwork with our financing company as a courtesy to our customers. And we tried to provide you with this same service, but you said you would go into the bank and do the paperwork, and yet never contacted them. We do not keep damaged parts that do not work, especially when the homeowner is wanting to replace the unit and no parts are available on a 53 Year Old unit. We have exhausted every outlet to find your part, or help you restore heat to the home. There are no more services we could provide to you being as you are unable to replace the furnace and there is no way to make it heat your home.

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