SUBURBAN MECHANICAL
Chagrin, Shaker Heights, OH

SUBURBAN MECHANICAL Reviews

3 stars based on 4 reviews

Featured Comments:

• k

  kimberly schoonover

  1.0

  I used then a couple of years ago and they were great - they fixed the problem the first visit. We just used them again for a water leak. First visit was timely and they thought they had fixed the issue. They had not which was not the problem... the problem was it took multiple phone calls to get responses and two plus times they said they would come over and just flat out didn’t show up, didn’t call and didn’t answer our calls. So we had to spend more money and ultimately fixed the problem. All we wanted was a call back and someone to show up when they said they would.

• J

  Joe Deucher

  1.0

  I built a fully custom home and hired Suburban Mechanical to install the complete HVAC system. They did not install a lot of equipment per manufacturers recommendations and I now I am stuck with a system that doesn't properly function. I attempted numerous times to contact them, but I keep getting the same response that they will be out in a couple weeks. I finally gave up and disputed their payment with the credit card company. The credit card company performed their investigation and deemed that Suburban Mechanical was at fault and refunded their final payment. My next step is to hire another HVAC contractor to finish the work and then take legal action against Suburban Mechanical. They have a very unprofessional team that argued with my general contractor. If you do use Suburban Mechanical, please make sure to pay with a credit card so that you can get your money back when they do something wrong.

• B

  Brad Johnson

  5.0

  I could not be more impressed and thankful for the thorough work done by Tom and Andy. They were able to correct my issue where others have failed. I highly recommend Suburban Mechanical!

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