Stovalls hvac installations
Goss, Terrell, TX

Stovalls hvac installations Reviews

4.2 stars based on 5 reviews

Featured Comments:

• M

  Marcos Meza

  5.0

  I would give him 100 stars if I could this guy is more honest then most ac guys I've ever used. Were extremely happy with our new unit he should have a 5 start overall rating to Elizabeth just know you pretty much get what you pay for invest in a good ac unit you wont regret it

• E

  Elizabeth M

  1.0

  Zero stars! DO NOT USE YOU WILL REGRET IT !! ---This guy Ronnie Stovall with Stovalls HVAC installations replaced my coils and fix my ducts at $1800 in April. After his work the whole ac stopped working and called him and he came back stating the blower went out then came back stating the relay did not work. He replaced and did not charge for those because they were used parts that worked. Then again in May texted him again stating no air. He ignored my calls and messages. We went up to the attic and guess what? It was freezing! All the air has been coming out of the ducts and coil he had replaced. Now he is answering but stating he can't work for free. I asked isn't this part of the 1 year warranty that you give for your work. He stated yes it is, but until now hasn't came for 2 months and a half already. He is not a man of his word. He told me he was coming and never did. I have children and its 90 degrees in my house. That was never his priority to come fix his mess. I will make sure people know this so they don't go through the same thing I did.

  ---

  Response from the owner

  Ma’am we have been to your house a total of 4 times this summer replacing parts blessing your family for free because you keep saying you can’t afford to replace the 1978 gas furnace that you have installed and have neglected to have serviced over the years. You really need to replace it because there’s a cracked heat exchanger and you are putting your family in danger of carbon monoxide poisoning and it really needs to be addressed ASAP. I apologize that we can no longer afford to keep replacing parts for free on the 1978 gas furnace.but as you stated above we have came out several times replacing parts for free but the blower was used but not the relay,capacitor,or Freon we added to your system this year. We have tried to help you out but you want everything for free and that’s impossible to do and we have helped you out for 2 years now. thanks for your negative reviews both here and on Facebook. Have a blessed day.

• M

  Michael Cook

  5.0

  Really recommend Stovall's HVAC. Very knowledgeable and professional. Honest, open, and fairly priced. Will defiantly use them for all HVAC issues in the future.

More reviews (2)