Stevens Heating and Air Conditioning, Incorporated
Megargee, Philadelphia, PA

Stevens Heating and Air Conditioning, Incorporated Reviews

3.5 stars based on 13 reviews

Featured Comments:

• S

  Sahl 215

  1.0

  After three service calls and over 1000 dollars i called for a fourth time with the same problem and was told it would cost another 300 dollars just for a visit if you want to throw away your money call this company if you want your problem fixed call anyone else how do they get away with this

• S

  Sam Lamson

  2.0

  I was very disappointed by the hourly billing policies. Arrived after noon and left before 2:15 but I was billed for every minute of the 2.25 hours. Tech not only made multiple trips to the van for forgotten parts but also performed a bunch of unnecessary carpentry work (housed drain line to unit) in a non-workman like fashion without consulting me. If the choice was "hey I can spend 90 minutes totally messing this up and I will bill you for it or I can leave now and you will need to either live with the exposed drain line or get a pro to do this work", I would have chosen the latter. I don't expect an HVAC tech to be a carpenter and while I appreciate the effort, I will essentially have to pay for the work twice. The right thing to do in this situation is to back out all the van trips (there must have been 3) and the time spent performing work in a non-professional manner. Or have a standard price list. Customers shouldn't have to pay to train inexperienced techs. Thankful to have had this experience as I know not to engage this company for a larger job.

• M

  M B

  1.0

  Rip off company. Never fixed my central air and charged me over $200.00. Over $50.00 of that was for gas. I was never told about that charge until the man was leaving. I tried fighting this charge with my credit card company but because I signed the invoice, my card company said I have no claim. He then gave me another estimate to clean the broken system for over $1000.00. Further, the man they sent didn't diagnose the problem and kept calling his supervisor for advice. Run don't walk from this company.

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