Spencer Heating & Air Conditioning Co
Peachtree, Norcross, GA

Spencer Heating & Air Conditioning Co Reviews

4.8 stars based on 24 reviews

Featured Comments:

• K

  Kevin Swindall

  5.0

  Loved my experience with Spencer Heating & Air. Starting with my first call. The explaition of service was friendly and professional. Both Andrew Parker and Sage Robinson were professional and took the time to update me on my Systems. Absolutely would recommend Spencer Heating and Air.

• T

  Tulie Le

  5.0

  Yeah found them on nextdoor and they had stellar yelp and Google reviews ! Spencer Heating and Air ! Amazing. Great honest company ! We basically only had a battery corrosion problem and the hvac unit for heating was in great condition! They felt bad for just cleaning the corrosion on the thermostat , for the service fee of 89 bucks to come out .. so they did a check on the unit itself and replaced our air filter that we already had on hand at no additional charge ! Great company will definitely reuse them ! Honest and fare pricing !

• B

  Brigitte Chloe

  5.0

  Wow. I can't say enough positive things. This is also coming from someone who is a harsh critic. When we moved into our suburban home from the city, almost immediately our furnace was seemingly on its last life. We had a gimmick "home warranty" which left us with a lot of highly inexperienced and unprofessional individuals coming in and out of our house to attempt to resolve the matter. We then decided to find a trusted company and interviewed 4 local HVAC companies that were highly recommended by neighbors. The reason we went with Spencer was because of our first engagement with Jay - he was very experienced and incredibly friendly and professional. He had been working with Spencer for over 20 years and had only positive things to say about his employers. We ultimately had to replace our furnace, and the quote was in the middle/low end of the 4 other quotes we received. More importantly I felt the staff that were brought into my home were all very pleasant, friendly, professional, experienced. They also had an apprentice sometimes, a young man who was learning. I was pleased to see this. 4 years later (in July of this year) we had to replace our Air Conditioning unit. We had a very old zoning/damper system and the Spenser experienced staff said we should remove it. I trust that these people know what they are doing, and so we did. Turns out we did not end up getting the same airflow into our bonus room (the "old" zoning system was in fact providing some value). I did lose a couple nights sleep on how I would explain to my husband that I took their advice, and removed a system which costs "$1,500-$3,500" and now I want it reinstalled. I calmly called Spenser and they sent Jay back (same man I had met 4 years prior) . He spoke everything over with the owner (who is very involved) and they will be doing some duct modifications to rectify the problem, and because it was them who advised removing the zoning system, they are doing this at no cost. Anyway, I have always felt very comfortable with every single person that I have met that has come into my home from Spencer. They are all very knowledgable, most have loyally been working with Spencer for many many years (which is a testament to the owners ), very friendly, and seemingly very. honest/trustworthy. What a relief I found this company. As when these expenses come up, they are quite expensive, and you want to work with someone who actually genuinely cares. Thanks a lot to the whole Spencer team! Keep up the great work. And never underestimate the value of great employee <> employer relationship as this trickles to your customers and it is very evident that y'all are doing a great job taking care of one another!

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