Southwest Heating & Cooling Inc
12th, Cape Coral, FL

Southwest Heating & Cooling Inc Reviews

4.9 stars based on 78 reviews

Featured Comments:

• M

  Melissa Faasse

  5.0

  We have nothing but praise for your company. With two little ones in the house, your company replied right away to our service. Our old unit lasted 18 years, but needless to say, it was time for a new one. Your company was exceptional to work with. You gave us options of different financing opportunities, and quotes for different systems, with no pressure on which one to choose. Your gentleman arrived on time, the next day and was meticulous, respectful, and a pleasure to work with. They cleaned up the area beautifully and did a wonderful job of installing our new system. They even spent time after working all day to explain and program our new thermostat. It is so refreshing to see such a caring company and professionalism in this day in age. Thank you to Travis and his team for taking such good care of us. We would recommend you all to anyone.

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  Response from the owner

  Melissa, we wanted to take a moment to write you back and thank you for the kind review. We strive to go the extra mile for our customers and very happy to have been given the opportunity by your family. Feel free to reach out to us anytime in the future if you have any questions. Have a wonderful day and enjoy your new AC! SWHC

• R

  Rick S.

  5.0

  Have used SW twice. Can’t be more pleased with quality of service received. Both Joe and Eric were professional in appearance and thoroughly knowledgeable. They both arrived early and performed their service in a way I would expect of an HVAC technician, but have yet to experience with other companies I have used. Yes, our AC unit is old, but their objective was to service our unit and not to sell me a new unit. They were recommended to me by someone in the home service industry and I would recommend them to anyone who asks

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  Response from the owner

  Hi Rick! Southwest Heating and Cooling wanted to respond and say thank you very much for the kind review! We are happy that you were pleased with your recent service events from our team. If you have any future needs feel free to reach out to us any time and we will be there to help. Thank you again! SWHC - (239) 205-1001

• C

  Chris Rodriguez

  3.0

  Call to schedule an appointment to check out my wine fridge. I note that it is probably low on refrigerant. While the tech is knowledgeable and looks at the equipment, they do not carry the refrigerant needed to resolve the matter. Still charge for the service. Yes, I am not a technician and I supposed it was low on refrigerant, but I needed resolution. Now waiting another week for another company to fix the matter. Thinking about purchasing my own recharge kit and seeing if I can just knock this out myself quicker.

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