Southland AC & Heating Inc
23rd, Kenner, LA

Southland AC & Heating Inc Reviews

4.8 stars based on 131 reviews

Featured Comments:

• G

  Gabrielle A Gautreaux

  5.0

  Replacing units or parts is always expensive, but we've used Southland for years because they are dependable, responsive, and careful. Everyone is always pleasant and professional. We were especially happy with our installers, Justin and Charles (and the carpenter who removed and replaced a door frame, leaving no trace--not a nick or a scratch). They were thorough and explained what was going on. Very personable guys--we enjoyed chatting with them as they worked.

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  Response from the owner

  Thank you, Gabrielle! We continuously strive for a 100% customer experience, and satisfaction; your kind words and trust mean the world to us. Sincerely, Cliff

• J

  Jim Kennedy

  5.0

  After scheduling an appointment for an estimate to replace the HVAC system in my home, I met with Peter Ford. Mr. Ford was punctual, knowledgeable, and helpful. His assessment was more detailed than any of the other three estimators who preceded him. He tailored a solution that not only met my equipment needs, but also my budget requirements. Mr. Ford is a true professional and a credit to his company. The installation crew (Jeff and Jessie) arrived on time the morning that the 2-day process was scheduled to begin. I was pleasantly surprised that one of their first tasks was to protect my flooring from the front door to the work site. Throughout the process, they encountered several challenges that were a result of incorrect or sub-par installations of previous HVAC contractors. Each time they made the necessary corrections with a positive, "can do" approach. Not only did they complete every detail that the salesman had promised, but they went above and beyond whenever an unforeseen problem presented. Their knowledge, skill and professionalism were impressive. Even after they left, I discovered an issue and Jeff returned and completely resolved the issue within an hour and a half. Southland AC & Heating Inc consistently exceeded my expectations throughout the process. I give them the highest recommendation possible.

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  Response from the owner

  Jim thank you for your faith and trust in Southland. We look forward to servicing your a/c and heating needs for many years to come.

• N

  Nneisha Marie

  5.0

  Punctual, professional, and informative. I am always weary and really look and low for reviews. I can genuinely say they deserve all the good reviews they have. I can now take a breather and enjoy my summer I’m a cool house. The guys that came to my home talked me the whole way, it was a little family. Thanks guys!

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  Response from the owner

  Thank you! Our team strives to give 100% to all our customers.

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