SOUTHERN STATES - RVA ENERGY
Park, King William, VA

SOUTHERN STATES - RVA ENERGY Reviews

3.3 stars based on 4 reviews

Featured Comments:

• B

  Brian Carson

  1.0

  Left one star because I couldn't leave zero. Nothing but issues with Southern States since going to them. Poor communication, did work on my fireplace changing a valve that actually prevented my fireplace from working at all for a couple weeks. Don't let them suck you in with low pricing to get the tank set. Just pay a little more and go somewhere else.

• J

  Jesson Zafar

  5.0

  My heat pump went out on Christmas Eve this past year, and I called the Southern States team at Tri County to help. The technician that had previously worked on my heat pump was on vacation & so the manager called him and quickly found an alternative & called me back to make sure I got what I needed. He gave me a trusted technician from another company, who was able to fix the problem & had my heat back up and running that same day. The family was coming over the next day, so I didn't have to cancel Christmas lunch. In my opinion, one of the marks of a company truly dedicated to customer service is to help fix the problem, even if it means passing up the short term sale. I would highly recommend the Tri County team for propane fuel or HVAC services. Friendly/responsive people, fair pricing & stellar customer service.

• L

  Lauren Bell

  2.0

  I cannot speak to their service, but when I called to set up an account and service, I stopped mid-call and said I would shop around because the receptionist was so rude. After being referred to them by a family member, I was ready to use this company. The receptionist was demeaning, cold and seemed bothered. I can spend my money at another company.

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