Solutions Heating & Air Conditioning, LLC
Crook, Bellevue, NE

Solutions Heating & Air Conditioning, LLC Reviews

5 stars based on 70 reviews

Featured Comments:

• B

  Brandi Hill

  5.0

  They are AMAZING! I felt confident about the cost of repairs, wasn't pressured into adding an additional purchase that I didn't need. I always refer Solutions to family and friends and they have never disappointed on why their quality is so valuable. I will consistently utilize Solutions for my HVAC needs.

• K

  Kristina A

  5.0

  UPDATE! 5+ Stars!!! Let me start by first saying that if I could give Solutions Heating And Air more than a 5-star review, I absolutely would! I’m adding on to the 5-star review that I posted a couple of years ago (you can view my original review at the bottom of this post), as they deserve even more kudos! On a Saturday morning two weeks ago, knowing that it was going to be very cold later that evening, my Mom and I turned on the heat. We waited….and waited…and waited some more. We thought it may take a bit for the heat to kick in as it had been at least 8 months since we’d last turned it on. We were wrong. It did not turn on, and after an hour of waiting, I picked up the phone to call Solutions Heating And Air, remembering what a great job they’d done years ago. From the first phone call, I knew that the friendly service had definitely not changed over the years! They told me it might be 2 hours or so as they were helping another customer at the moment (remember that it was also the weekend, so longer wait times were totally expected!) Ryan called me in just over an hour (earlier than expected!) and asked if it would be okay to head right over! He came to my door, very politely asked and offered to wear a mask if we’d prefer (due to COVID), and then got right to work! And you know you’re in good hands when your dogs, especially chihuahuas like the new person who’s entered your home! After a short while, the owner, Chris, also showed up to help take a look as there seemed to be quite an issue happening! Both Chris and Ryan tried everything they could before coming to the conclusion that my furnace (which was 16 years old and was original to my home), was done for. They explained to both my Mom and me, exactly what the many issues were with my furnace in simple-to-understand terms, and even discovered some shortcuts that the home builders had taken that had caused additional issues. By catching these issues, installing a new furnace, and bringing all of the duct work up to code, they not only saved us that weekend, but far into the future as well from other extreme damages! They presented us with all of the potential solutions, different furnace options to help us decide what would work best for us, and explained the process and next steps. They both came out first thing the next morning, and right on time at that, and removed the old furnace and installed the new one! The new furnace is far superior to the one we had, is quieter, and so much more efficient. And the cost, you ask? Incredibly reasonable and fair – again, you’re in the best care with them! On top of the exceptional customer experience and service they provide, they are unbelievably friendly and honest people. They’re veteran owned and this makes choosing their service over others even more of a no-brainer! THANK YOU, Solutions Heating And Air, Chris, Ryan, and Sally (who can help answer your questions via Facebook Messenger) for everything! You are WONDERFUL! PREVIOUS REVIEW: I absolutely recommend Solutions Heating and Air Conditioning! They were so quick to respond, courteous, efficient, and honest! Due to the current health concerns surrounding Covid-19, Steven also wore a mask and gloves throughout to keep us all safe. Within just a couple of hours of my initial call, my A/C was back up and running! Thank you for your help Solutions Heating and Air Conditioning! Fantastic customer service!!!

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  Response from the owner

  Thank you for the kind words we appreciate your support and business!

• A

  Angi Sada

  5.0

  Chris and Sally are class acts. They are good, kind, decent people who are both compassionate and professional. I am so very lucky I found them. I spoke with other people and companies before choosing Solutions, but no one beat them for price or integrity. They're good people with a professional crew doing good work in the most accommodating way. They are a gift.

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  Response from the owner

  Thank you Angi for your kind words and business!

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