Solution Air Conditioning And Heating
Downs, San Antonio, TX

Solution Air Conditioning And Heating Reviews

1.8 stars based on 5 reviews

Featured Comments:

• I

  Ivan Acevedo

  1.0

  The owner of this company is a POS! Moises Fonseca sold us a 3 1/2 unit but ended up installing a smaller unit!!! He thought we would not find out! Plus He did not finish the job all the way and now he is not responsive!! DO NOT TO BUSINESS with this POS! Now we have to get lawyers involved!!

• G

  G Lech

  1.0

  FYI -- That one review of 5 stars by Moises Fonseca is the owner of this business so do not consider it. This guy employs people who report inconsistencies. After stating that he guarantees his work, he sends a tech by the name of Erick DeLeon, whom my wife caught him in his web of lies first stating that after cleaning the unit and it still not working, then it must be the compressor. After he was unable to convince me that a 9 year old TRANE unit is difficult to break down, he desperately attempted to call my wife to sell us one and told her that I said for him to call her when I stated that I needed to talk to her about it first, taking what I said out of context. He also twisted his own words stating that something must've happened to the compressor b/c when he came by last time (about a week ago) that it was working and now it's not. Just another typical business trying to go for the big bucks instead of actually fixing what's actually wrong.

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  Response from the owner

  Gregorio, We received a call on Sunday night to service a unit that was not working. When our technician arrived, he realized that the coil was dirty. Our technician then provided you with an estimate to clean the coil. The estimate was approved and we proceeded to clean coil and the compressor check up. The following Monday that the work was completed, we were informed that the compressor was still not working. As soon as we were made aware of the problem we informed you of your options and that we would be happy to assist you. We have tried reaching at your address to follow up with you, unfortunately all our attempt have not been successful. We have not yet asked to collect any payments from the you as we are still waiting of your response in order to work on the best solution for you. Please contact us so we can resolve this for you. I look forward to your call

• G

  Gerardo Pesina

  1.0

  This guy moises installed two A/C for us back in may they were schedule to come back fix a few minor thing Im still waiting for them he don't answer the phone or answer any text I won't recommended him to do any job

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