Smiley's Heating & Cooling
Canon, Newport News, VA
- Phone:
- +1 757-210-6722
- Website:
- https://smileysheatingandcooling.com/
- Address:
- 11872 Canon Blvd Unit H, Newport News, VA 23606
- Hours:
- ThursdayOpen 24 hours
- OPEN NOW
- Reviews
- Map
Smiley's Heating & Cooling Reviews
5 stars based on 103 reviews
Featured Comments:
C
Cynthia DeBerry
5.0
From the beginning, Smiley's was professional and extremely helpful. We were without heat and had family coming to stay with us. Smiley's had the product we needed and worked constantly to take care of us. Bruce prioritized our needs and assisted us through the entire process by setting up the crews and staying in touch. The crew was awesome. Mason came to the door to introduce himself and his crew. He kept us in the loop through the entire process. I can't say enough good things about the crew! They worked through the weekend to install a new system for both upstairs and downstairs. New duct work was installed throughout. They cleaned up each day and you couldn't tell they were here other than leaving us with a fantastic service and installation experience. James followed-up after installation to make sure all was well. This is a great company and highly recommended.
Response from the owner
We really appreciate you taking the time to leave us a review. It has been a pleasure to work with you and we look forward to working with you again in the years to come!
M
Megan L. Murphy
5.0
Furnace Diagnostic Test - Called and was warmly greeted by Wendy with great over the phone service. She assisted with setting up an appointment time and helped to coordinate a technician to come out a look. We had a inspector come and tell us there was a temperature differential issue with our furnace. Technician David came out and took a look at both the upstairs & down stairs units. His service was quick and informative. Suggested after a good yearly routine cleaning and switching up our filters to allow for more air flow, our furnace units will perform better and should solve the issue. Overall experience with Smiley's was Awesome! Would definitely recommend!
Response from the owner
We are so happy to hear that you enjoyed your experience with Wendy and David. We appreciate you taking the time to leave us a review and look forward to working with you in the future!
P
Paige Joyner
5.0
Without heat just before a winter storm, I used Smiley's website to put in a request for service. Because it was after midnight I thought I'd have to call their business office in the morning anyway. While the email contact helped me feel better about getting a jump start on getting an appointment I'd dealt with other places that never read them. But I did get a response from Smiley's first thing the next day. I was told that a tech would be there that day. Sure enough, Josh came to my house, found the problem, found the part, got the part and installed it even though it was well past quiting time. It was Friday evening and he didn't want me to be without heat over the weekend. Now I'm toasty warm thanks to the awesome team at Smiley's!
Response from the owner
We are so happy to hear that you enjoyed your experience with our team. We appreciate you taking the time to leave us a review and look forward to working with you in the future!
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