Smart Comfort Heating and Air LLC
Arlene, Lilburn, GA

Smart Comfort Heating and Air LLC Reviews

5 stars based on 19 reviews

Featured Comments:

• T

  Tally Teng

  5.0

  Vu replaced my entire HVAC system last summer when my old one kept breaking down during the heat wave so I’ve been happy to not be baked alive and have a reliable system again. Though not looking forward to it, my place feels prepared for this coming summer. He kindly included an install for a return vent and an extra vent in my high ceiling room since it was struggling to cool down successfully. He explained the technicalities of airflow and how to redirect it better. The furnace also worked really well all this past winter. The install job itself looks organized and clean even to my untrained eye. Not to mention Vu is very professional, responsive to inquiries and was quick to resolve post install adjustments! He even vacuumed the installation areas and fixed my storm door that wasn’t shutting properly on his way out! Real above and beyond service. Thanks so much for everything!!

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  Response from the owner

  Thank you for your feedback. It was a pleasure to be able to service your home and provide the comfort you and your family deserve.

• D

  Desirae E.

  5.0

  I placed a request for HVAC assistance on Yelp late one evening and Vu Tran reached out the following morning. He was awesome to work with. He was quick, informative, attentive, and accommodated my wants for the inspection and maintenance of my heating and cooling systems. This positive experience paired with competitive pricing for the work means I'll happily work with Vu and Smart Comfort again!

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  Response from the owner

  Thank you for the great feedback! We appreciate your business.

• V

  Vada Bauer

  5.0

  We recently purchased a home that needed entire new units for heating and air. We contacted a big well known local company in Cherokee County to get an estimate. As our closing was pending on the house, the company wouldn't even schedule a date and time to come out to provide a quote for the upcoming job. They claimed that they would come out only once we take possession of the house even though the seller's agent granted permission on behalf of their client. Luckily, we were able to get a hold of Vu who kindly traveled over 45 minutes away to come take a look at the house with our buyer's agent in tow. He gave us a quote within the same day and even took the time explaining the different tiers of equipment and their functions to us. He gave us 3 tier options. We chose the intermediate tier. He then scheduled the installation date and confirmed everything for after we have taken possession of the house. Vu takes pride in his work and wants to educate the clients about the different equipment and their functions and how to meet the client's needs. When you hire Vu, you're basically getting an HVAC adviser for free. For example, he asked me how my allergy was. When I told him how highly allergic I was to outdoor allergens, he suggested we install a UV air purification system. I asked him multiple questions about the system and he was very patient and thorough in his explanation. He checked everything that is HVAC related to our house and also suggested a duct work cleaning since it appears to not have been touched in the almost 2 decades since the home was built. He is a walking encyclopedia about anything HVAC related. He showed us photos from his scope to prove how dirty the ducts were. He showed my husband the old air filter that he had removed from the old units once he had placed the new units in. His work was clean and his price was unbeatable. We are very happy with his work and how fast he was able to complete such a big job in 2 days. We're so glad he didn't mind the drive and came to our rescue. I highly recommend giving this company a try.

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  Response from the owner

  Thank you Vada and Max for the great review. Congrats on your new home and it was a pleasure to provide HVAC services to you and your family.

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