Simply Heating & Air Conditioning, Inc.
Park, North Highlands, CA

Simply Heating & Air Conditioning, Inc. Reviews

3.5 stars based on 6 reviews

Featured Comments:

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  Olivia Quiroz

  1.0

  If i could give 0 stars i would. This company was hired by my warranty company American Home Shield to fix the heater. Simply heating and air apparently only gives their technicians 2 hours to complete a job and if not completed they will leave without fixing the problem. How ridiculous is that?!?!? Very!!!! They have rescheduled 3 times already and my heater is still not fixed!!! if you are thinking of using them and have American Home shield i would suggest picking different companies. I know once this is fixed I definitely will be changing home warranty companies because they did not help get the job done as soon as it should have been.

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  Response from the owner

  Good afternoon, thank you for taking the time to speak with me about this issue. I hope that we have clarified the situation for you. Please let us know if we can be of any further assistance with this. I am sorry that the part we received was defective and that we have to wait for a new one to arrive. *Please note that while we have scheduled 3 appointments, one for diagnosis, one for repairs and another one for further diagnosis and defective part return authorization, we have not had to reschedule any of them.*

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  Sandra Rodriguez

  1.0

  Tim Thomas did a sloppy job when he came to my house. He fixed my heater but broke the a/c and my fan on my unit wouldn't turn off. I had to turn off my whole unit from my breaker because Tim didn't do his job right and he wouldn't come back to fix my unit. When talking to him on the phone about the job he did he was really unprofessional and very rude. I had to have another company come out and fix what Tim broke. Simply Heating & Air Conditioning has poor costumer service and doesn't return any phone calls. I am taking this case to the better business bureau. Simply Heating & Air Conditioning has poor service and poor employees.

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  Kenneth Hindman

  4.0

  Very hard to reach someone. Once you are able to talk to someone they are very nice over the phone. I am now waiting for service and will update after service is completed. *Update; I had Tim as my Technician today 5/5/17 for my Air conditioning unit, he is very polite and professional. He answered all questions that I asked, and I am satisfied with what he did and did am excellent job. He also informed me with American Home Shield if you use their (Simply Heating and Air) service for a regular maintenance they only check one side of the system, there for you pay $75 for air conditioning and then another $75 for heating service if you want both done at the same time for the total of $150 for a regular maintenance check.

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