Shawnee Heating and Cooling, Inc.
Widmer, Lenexa, KS

Shawnee Heating and Cooling, Inc. Reviews

5 stars based on 13 reviews

Featured Comments:

• B

  Bryan Fugate

  5.0

  From beginning to end, the best experience I have had with a business. Brian (sales), explained things completely and in layman's terms, to my wife and I. We were completely comfortable making a decision on which new Furnace and AC to go with after discussions with him. On the day of install (emergency install at that, as our furnace had gone out), Jim and Jake arrived exactly when they said they would. They explained what their process was, and went straight to work, non stop! Brian (sales) stopped by two times to check on things and to make sure I had any additional information that would come in handy. At the end of the install Jim walked me through the new system, helped me set it up properly on our Nest, and cleaned up completely. We already notice how much warmer our house is due to the system and a few fixes to our ducts. I will never go another direction for our HVAC needs. No need to search anymore, Shawnee Heating and Cooling in Lenexa is your answer

• L

  Linda Green

  5.0

  My house is warm and I am happy thanks to the team at Shawnee Heating and Cooling. Some specific highlights: 1) They respond to e-mails! This is huge for me, since I hate calling people, playing phone tag, and wondering if incoming calls are legit or robots. They call too, of course, for anyone who prefers calls. They even called me back after one appointment to follow up, which made me feel like they cared about the outcome and earning my business. 2) They got us on their schedule quickly. Thankfully we weren't in a heating/cooling emergency situation, but I was grateful they were able to get us on the schedule so promptly. 3) "My new furnace is pretty", said no one, ever. Except maybe me, because despite it being a big beige metal box sitting in a closet in my basement, it's actually ... kind of pretty? Everything is very neat and tidy and seems to be well taped/sealed. 4) They did a GREAT job helping us choose a new furnace. We felt like we really understood our options and what all the different numbers/measurements meant, and we didn't feel pressured to choose the most expensive system. 5) And last, we surprised them day-of-install with new information about the wacky wiring job that had previously been done to our thermostat. They rolled with it and were able to get the old wiring cleaned up and fixed properly same day even though they hadn't been planning on doing that additional work. So in short, thanks guys! It is so nice to have a properly-working furnace again!

• D

  David Duntz

  5.0

  Facing an eventual replacement on a builders-grade system over 11 years old, the Shawnee team offered multiple options and recommendations. The emergency repair of a broken motor was refunded, and the installation was performed on time and according to quote. I plan to continue with Shawnee for all service calls - great team!

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