SERVPRO of Gadsden | MERGED
Deerfoot, Rainbow City, AL

SERVPRO of Gadsden | MERGED Reviews

4.9 stars based on 10 reviews

Featured Comments:

• A

  Amy Travis

  5.0

  After so much disappointment in our relocation, we got the results of our air quality test. The 23 page document completely overwhelmed me. I called Servpro and while on the phone with Chris I broke down. I couldn’t handle the thought of expenses and procedures that go along with mold/mildew/fungus. Chris talked me off the ledge, reassured me and was just over all wonderful! Chris and his crew came to my house and worked diligently for 2 days and quoted me a price that was manageable. I am so thankful for the opportunity to work with Servpro. Chris has been a blessing straight from the good Lord!

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  Response from the owner

  Amy Travis, we can’t thank you enough for passing this along and we will be sure to let Chris know the kind words you shared about him. We are happy to have him as part of our SERVPRO family. At the end of the day, we are all just people serving people and we are honored to have been able to serve you and your family in this stressful time.

• J

  John Christopher Adams

  5.0

  Theresa Smith has been so helpful to all of my clients. She doesn’t just meet me at the scene, she typically beats me to the scene. It’s so great to know that I have someone that will hold my clients’ hands from the beginning to the end of the claims process.

• C

  Carol Wright

  5.0

  When you have an early morning plumbing catastrophe that results in partial flooding of a public library, you need the help of professionals to clean up the mess! Production Manager Kyle Hamby and his Servpro crews arrived within twenty minutes of our initial distress call. Kyle carefully surveyed the damage, explained to us what damage had occurred (some was not visible), described to us what our options were, and set into motion the best plan for our particular situation. Throughout the day Kyle monitored the crews, with Theresa Smith of Marketing & Advertising dropping in to check on progress. In the following days, Kyle and his technicians ran dehumidifiers and fans while continuing to monitor moisture levels until we were out of the woods! If not for Servpro’s quick response time and incredible communication, we would have lost valuable hours being closed to the public. All in all, we only opened late one day, and that was by two hours! Thank you Servpro!

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  Response from the owner

  Carol, thank you for trusting us to come in and take care of the situation quickly. We sure are happy the library was able to open a bit late instead of not at all and that no books were damaged from all of the water.

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