SERVPRO of Blackfoot/Pocatello
5th, Pocatello, ID

SERVPRO of Blackfoot/Pocatello Reviews

4.6 stars based on 41 reviews

Featured Comments:

• S

  Stephanie H

  2.0

  I had a small leak in my utility room and called these guys to see what my options were. They responded quick which was great because as first time homeowners we weren’t sure what to do. They had to remove a small section of baseboard and run some fans and a dehumidifier. We fixed the baseboard ourselves and later found a small amount of mold left in the utility room that I hired someone else to take care of. About 6 months later I receive a voicemail saying I owe over $2000 and if I don’t pay within 2 days there will be a lien put on my house. I was not made aware of these charges before and wasn’t expecting the high price for the work done. I wouldn’t use them again based off of this experience.

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  Response from the owner

  Stephanie, thank you so much for reaching out. I completely understand your frustration, and I've pulled up your information and found some things that I am going to look into further. I'll be reaching out privately to see if we can remedy this. Thanks again for the review, and I'll speak to you soon.

• D

  Danielle Cooley

  5.0

  Servpro was so great and super friendly. I had them clean my carpets and my house still smells extra lovely a week later. I would highly recommend them.

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  Response from the owner

  Thank you so much Danielle! We look forward to keeping your carpets smelling fresh as long as possible.

• J

  Jeff Hampton

  5.0

  Tyler at Servpro is the man! He showed up right on time and had my carpets and big sectional cleaned in 90 minutes. Both look brand new and we couldn’t be happier!

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  Response from the owner

  Thank you so much Jeff! Let us know if you ever need anything else, and we'll be there.

More reviews (7)