HVAC

SERVPRO of Alexander, Caldwell, Burke and Catawba Counties
Springs, Lenoir, NC

4.8

(167)Check map

Phone:
+1 828-396-1070

Website:
https://www.servproalexandercaldwellcounties.com/?utm_medium=yext&utm_source=gmb&y_source=1_MTYxOTU0OTUtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Address:
1744 Connelly Springs Rd, Lenoir, NC 28645

Hours:
TuesdayOpen 24 hours
OPEN NOW

Reviews
Map

Services

SERVPRO of Alexander, Caldwell, Burke and Catawba Counties Reviews

4.8 stars based on 167 reviews

Featured Comments:

M
Michelle Matthews
5.0

ServPro repaired my home after a fire. Both the repair and cleaning teams were very professional. They were excellent at communicating at each step of the process. I received at least weekly updates on construction work and next steps for the following week. They provided photos of work as it was completed and communicated with my insurance company directly which make it very easy. My project manager Brian Hughes was truly fantastic. He really went above and beyond to make sure that the home was repaired properly. I'm externally grateful to him and his team!
Response from the owner
We really appreciate the five-star review and detailed feedback! We are happy that Brian and his team were able to walk you through the process during a challenging and stressful time. We will gladly share your positive feedback with our team!
S
Summer Jones
5.0

Jonathan introduced himself and let me know everything he and his crew would be doing in my home. They rolled out plastic to protect floors, worked continuously on the demo part to get everything done so they could start the drying process, addressed any questions I had. They cleaned up debris, dust and dirt from the demo. Jonathan worked with our schedule to schedule times for everything. He always called ahead to confirm our scheduled time and was always on time. I was very comfortable the entire time Jonathan and his crew were in my home. I would highly recommend him to family and friends.
Response from the owner
Summer, thank you so much for the detailed feedback! We are so glad to hear that Jonathan provided guidance and information throughout the process. We really appreciate the five star review and recommendation! We will be happy to share with Jonathan and his team, as they love taking care of our customers. Thank you!
B
Brigette Myers
5.0

Josh, Andrew, and Austin were excellent! They arrived within 2 hours of the flood in my condo building and started the water remediation process. They were readily available to answer my questions both in person and via phone. They explained all steps in the process and followed their plan. All members of their team were very respectful and kind. Their attention to customer care and satisfaction were outstanding. I highly recommend this company!
Response from the owner
We really appreciate the detailed review, Brigette! Thank you so much for the five stars and positive feedback. We are glad that our team was able to respond quickly, professionally and communicate effectively with you during this stressful time. Many thanks for the kind words and recommendation! We appreciate it and will share with our team.