Service Experts Heating & Air Conditioning
89th, Miami, FL

Service Experts Heating & Air Conditioning Reviews

4.7 stars based on 379 reviews

Featured Comments:

• L

  LCO JR

  5.0

  Assigned new tech Jorge Abreut (Tech# 485) - he was punctual, professional, knowledgeable and attentive. Jorge Serviced my two handlers top notch. Glad he was assigned as my tech. You dont get this type of service anymore. Its rare. Specially in Miami. Will always ask for Jorge from now on!!! 👍

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  Response from the owner

  Lco Jr, we appreciate your business and look forward to our continued relationship!

• A

  Amanda Ordonez

  1.0

  I’ve actually never left a review before but this left me a little heated. I came home and my AC was not working I found these guys online and made the call. Nice Woman on the phone said 30 dollars to be seen today because I found them through google. Not only did the guy try to charge me 100 when he left but he went outside for maybe two minutes came back in and told me my A/C was not repairable. I was told the unit was too old and they don’t make any parts for it to be repaired anymore and I needed a new one, the guy instantly became pushy with a pamphlet to use their services and do their payment plans and what not. He wasn’t even outside for a full ten minutes before he came in and told me I just needed a new one. I called someone else who came out the next day not only fixed my A/C but personally told me to call and speak to someone about who came out to my house because they should be ashamed of themselves. What he claimed was wrong wasn’t even the problem and then Wanting me to pay 170 dollars for 117 months, for something I didn’t need. I don’t know if he saw some young homeowner and thought I was just dumb or naïve but I got the whole vibe that it’s more about naming money then helping someone.

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  Response from the owner

  Hello Amanda Ordonez, Thank you for bringing this to our attention. We’re normally known for our friendly and professional staff and we regret this was not your experience. We strive to give the best customer service experience possible and would like to have a second chance to do so. Please contact us at [email protected] with your full name on the account, address and phone number and we will follow up with you.

• S

  Sixto Carlo

  5.0

  Friendly and very knowledgeable on his job. Explain all details of the service. Thank you very much to the technitian Ernesto Cardenal For all his help.

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  Response from the owner

  Sixto Carlo, we do our best to provide every customer with superior service and it is always nice to hear positive feedback!

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