Seiter Services LLC
West, Dayton, OH

Seiter Services LLC Reviews

4.1 stars based on 80 reviews

Featured Comments:

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  evan bambakidis

  2.0

  Seiter Services/South town Mechanical has been doing a larger commercial job for us this past year. The technicians and sales rep are great, but the management team has been incredibly inconsistent with scheduling, constantly busting dates and timelines for when they said people would be out on site. It's made job completion more difficult than it has to be and unnecessarily strained the customer-client relationship when it was going well until a couple months ago.

• J

  Jenny Beaver

  1.0

  My old water heater went out, and we called to get a new one. They didn't have any on hand but went out and managed to get one ( I think they got it from Lowes). Just over a year later, one of the heating elements needed replaced. They said it was due to calcium buildup. They wanted to replace the whole heater, but this was only a year after the last one put in, so we had them replace the heating unit only. That was Jan 2020, a year and a half later no hot water again. We called someone else to come look at it... on initial assessment, the heating element had caught fire from when they installed the new heating unit. So the new guy ( different company) was going to replace the part that burned out. As he was working on it, he noticed the heating element was covered in water softener resin. We had replaced the water softener shortly after the water heater due to the resin tank bursting and sending all the resin through the water. Southtown would have noticed all the resin in the bottom of the tank when they replaced the heating unit. They didn't mention and left 6 inches of resin to degrade the new heating element. Now, just over 2.5 years after getting a heater, we have to get a new water heater, since there is no way to remove this resin effectively. The new company will have the heater inspected. Southtown never sent us the information to have it inspected after it was done. The fact that they didn't install it properly and started a fire infuriates me. It could have burned down my house. I have photographs of the damage and am saving the heater for legal action evidence..

• W

  William Boyko

  5.0

  The original thermostat for our new heating and air conditioning systems failed March 2021 and was replaced. This second thermostat failed as well and was replaced by Southtown's service representative, Dale. We found Dale to be very professional and knowledgeable and were very pleased with his work. It our hope that this new thermostat will work properly.

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  Response from the owner

  William, we are pleased to hear that Dale was able to help you with your new thermostat! Please let us know if anything comes from your new equipment. Thank you!

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