Sears Siding
60th, Tulsa, OK

Sears Siding Reviews

4.3 stars based on 20 reviews

Featured Comments:

• J

  Jean Olson

  5.0

  Contractors extremely professional and courteous, very helpful in answering any questions we had, only took three days to complete the kitchen counter tops, back splash, sink, faucet, disposal unit and dishwasher.

• G

  Greg Dahlgren

  3.0

  Like the salesman. Like the windows. The installers did good. Their customer service stinks. Original octagon window wasn't made to the measurements given by the installers. Said it would take 2 more weeks to get another one. After 2 weeks and not hearing anything, I called them and they then told me that they didn't make the new one correctly and said it would take another 3 weeks to get one made. No calls to keep me updated. I called them after 2 1/2 weeks to find out what was happening. He then told me it would be delivered in a week. I asked him when he found this out and he told me it was a week and a half earlier. I told him it would have been nice if someone called me to let me know that and he agreed. Again, no coordination with the customer at all. An octagon window that fit was finally installed today - 5 weeks after the other windows were installed. Why does it take 3 weeks to make one window? I must have been put at the end of the line. Not right!

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  Response from the owner

  Greg, we never want our customers to feel discontent about the service provided. We would love the opportunity to look at the situation further. Please email the name, address where improvement has taken place, and phone number associated with the service order to [email protected] at your earliest convenience. ^LB

• S

  Stephen Gaddy

  1.0

  The work on my kitchen wasn't started for 3 months after we signed the paperwork. It took multiple emails to get someone to actual get some this project started. The delay was due to the material not arriving so the fabricator could produce our countertops. We didn't order anything exotic. Once they started the project, it took 3 days to complete. Ours is a small kitchen and bathroom countertops and back splash We were actually being billed for the countertops and the clock had started on our interest free period. I was not pleased. If I knew up front that the entire crew doing the work was driving down from Tulsa to OKC to perform the work, I wouldn;t have booked this with Sears. Look elsewhere.

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  Response from the owner

  Thank you for your comments. We understand your disappointment and would like to look into your situation for you. Please send us an email to [email protected] with your name, address and phone number associated with your account we have on file so we can review for resolution. ^OC

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