Sears Heating and Air Conditioning
Iyannough, Hyannis, MA

Sears Heating and Air Conditioning Reviews

1.8 stars based on 4 reviews

Featured Comments:

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  hitesh bhagat

  1.0

  My washer is covered under sears warranty. It was leaking. Set an appointment but technician said that your location is a business address so your appliance is not covered. I tried to explain that it is under my name and the copy of agreement given to me does not say that it is not covered but he did not listen. Be aware and stay away from any of their products or warranty offers. They are daytime robbers. Would never suggest to anyone.

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  Response from the owner

  Hitesh Bhagat, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.

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  Lea Rice

  1.0

  They were supposed to repair my refrigerator yesterday. I paid the tech 552 dollars signing that they would come out tomorrow and they never showed up. Got a message saying was rescheduled for 2 weeks out. I called to cancel but they wont refund me my money. They broke the contract not me so why cant I be refunded? They dont know anything and cant help with any issues. Stay clear from them.

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  Response from the owner

  Thank you for taking the time to bring this to our attention, Lea Rice. We hate to see that you have had this kind of experience and would love the opportunity to take a look to see how we can help out. If you would please email the name, address, and phone number that is associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.

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  LuAnn Caprio

  1.0

  I scheduled a home repair for my Kenmore Refrigerator. Technician was to be here between 10-2. No call, no show after sitting home all day. I "chatted" with Sears Home Services to find out what was happening and they could not help. Later, checked online and the message was that I needed to reschedule. Seriously?

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  Response from the owner

  Thank you, LuAnn, for taking the time to provide us with your rating and review. We are very sorry we have been experiencing heavy technical difficulties. We would love the opportunity to help you with your service order. If you would please email the name, address, and phone number that is associated with our repair service to [email protected] and we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.