Sears Heating and Air Conditioning
Patton, Asheville, NC

Sears Heating and Air Conditioning Reviews

3 stars based on 2 reviews

Featured Comments:

• P

  P Williams

  1.0

  Made an appointment for service on our Kenmore Water heater. Waited more than a week for the appointment. Got a text mid-morning stating the appointment had been moved to the afternoon. Thirty minutes before the service tech was to arrive got another text saying the appointment was Cancelled and that I should call Sears Home Services, which I did because I was chapped about losing an entire day of my life waiting after already waiting for more than a week for service. "Why did you Cx?" I asked. The response was incredulous, "We don't service those type of water heaters." "I bought it from YOU! It's UNDER WARRANTY! How can you not service Kenmore products?" Three agents and I went back and forth for 30 minutes or more in an endless loop. They eventually made another appointment deep in December, which is 5-6 WEEKS from my initial call. I know they'll cancel it too because they "don't service that type water heater..." Bottom line is I'll have to fix it myself because Billionaire Eddie Lampert and Steve Mnuchin ran Sears into the ground while profiting from the sales of the closed properties and diverting those profits to their various other corporations, shafting an entire generation of customers and employees just to line their own pockets at our expense. Of course there are Forty-eleven lawsuits against these robber barons, but people like that are "Untouchable" because they have all that money they "stole" from all us poor folks to buy the best lawyers in the land to defend them using every technicality. Before those roommates teamed up, Sears was the largest employer in the United States. After they set their diabolical plan into action, the lives they ruined became so numerous as to be essentially infinite because of the future consequences of Sears imploding in on itself due to their actions, which wasn't "mismanagement," but a carefully crafted method of stripping Sears of it's assets over a long period of time. They're brilliant, but unscrupulous businessmen. Both should be banished from our shores and stripped of their citizenship, which wouldn't be that much of a stretch for Lampert because of how much time he already spends at sea on his Yacht, "The Fountainhead." Courts should seize their assets to repay all the Sears retirees they literally, and I mean literally, not figuratively, locked out in the cold. Google what Mnuchin did to mortgage holders who owed him a quarter. Repossessed their homes, that's what. War veteran? Who cares? I'm taking your home cause you can't spare a dime, brother. Was found legally lacking by the authorities for all those shenanigans, too. Still wound up the last Secretary of the Treasury. That's what I mean by people like that being untouchable. I couldn't hold my head up from shame if I plotted and acted the way those two scoundrels do. My grandmother, who worked her entire career and retired from Sears is turning over in her grave. God bless her soul. I would pray for Lampert and Mnuchin's souls, but their actions show an absence of mercy toward their fellow human beings and thus demonstrate a lack thereof of the necessary part.

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  Response from the owner

  P Williams, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.