Sears Appliance Repair
Oddie, Sparks, NV

Sears Appliance Repair Reviews

2.8 stars based on 12 reviews

Featured Comments:

• K

  Katherine Kareck

  3.0

  The technicians were friendly and did a good job- BUT - making an appointment is ridiculous. There is a 3 day window about 1.5 weeks out that you can schedule, then when they need to order a part it takes another week to get there, then a week after that for another appointment. If the technician has to cancel, which he did on me, they reschedule at their convenience. You can't possibly make an appointment outside of this ridiculous 3 day window they have. Their call centers are in India and Malaysia from the accents of everyone I talked to, so I was never able to talk to the people who were actually coming to do the work. Washer didn't get fixed for a month and a half. If you don't care when the work gets done- they're ok. If you do care, choose another repair center.

• S

  Sandy Green

  1.0

  Biggest waste of $99.00. What scam. Don't call them. He said I needed a new motor. Quoted over $450. I went on u tube after he left. It was the stater knob. I fixed it myself. My dryer is up and running again. If something breaks go to u tube first. If you can't figure it out, call someone, but don't call sears. They just want to sell you a repair package for $50.00 a month.

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  Response from the owner

  Thank you for taking the time to leave us your feedback and rating. We thank you for your time and hope to assist you in the future.

• T

  Tom Haynes

  1.0

  They came back times and still did not get it fixed.

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  Response from the owner

  Thank you for taking the time to bring this to our attention, Tom Haynes. We hate to see that you have had this kind of experience and would love the opportunity to take a look to see how we can help out. If you would please email the name, address, and phone number that is associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.

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