Sears Appliance Repair
Central, Albany, NY

Sears Appliance Repair Reviews

4.5 stars based on 283 reviews

Featured Comments:

• J

  Judianne Mooney

  1.0

  The service once they got here was amazing. The Tecs are outstanding. However, the service center is out of India. We had 3 no shows . 3 days of work lost and 100 hrs on the phone with the escalation line. Do not buy LG products !!!! I’ve done customer service for 29 years . You can’t get anyone to your house . It’s all automated or your calling India and they speak broken English . When you get someone, as systems were down for days. You may hear chickens. Very loud music that they do not turn down. Or sounds that they are in the middle of the streets talking. I’ve never been so dissatisfied in my life . Hopefully I’ll save one person from buying a lg product.

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  Response from the owner

  Judianne we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.

• S

  Sean Dollard

  5.0

  Very professional and courteous! Showed up early, diagnosed the problem and offered solutions! Will definitely use Sears Appliances Services again!!

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  Response from the owner

  Thank you Sean Dollardfor your 5-star rating! We thank you for your business and look forward to serving you again in the future.

• A

  Amy Osgood

  5.0

  Great Work!!! I will never work with anyone else with my appliances. The gentlemen were so friendly and got the work done quickly. Explained everything that went wrong and got the job done!!!! Thank you!!

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  Response from the owner

  Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!

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