Sears Appliance Repair
Adams, Fredericksburg, TX
- Phone:
- +1 830-200-0329
- Website:
- https://www.searshomeservices.com/locations/appliance-repair/tx-fredericksburg/512-s-adams-st?utm_source=GMBlisting&utm_medium=organic&utm_campaign=GMBinhomerepair
- Address:
- 512 S Adams St, Fredericksburg, TX 78624
- Hours:
- Sunday6AM–10PM
- CLOSED
- Reviews
- Map
Sears Appliance Repair Reviews
3.4 stars based on 14 reviews
Featured Comments:
L
Lacy Raffaele
5.0
Israel was my service provider for our gas range. I was given time range notifications for arrival, the ability to track arrival and a call regarding arrival time. He got right to checking the problem and repaired the item in a very short period of time. Highly recommend.
Response from the owner
Thank you for sharing your great rating! We thank you for choosing Sears, and hope you recommend us to your friends and family.
d
daniel estevis
1.0
Had to wait several weeks to get a washing machine fixed. A week before it was scheduled to get fixed I called them to let them know the specific part that was broken so that they could fix it the same day. It was a overseas customer service rep. and they said that they could not help me. They said that tech would arrive on site (after I waited several weeks) , assess the machine, order the part and come back out at a later date to repair it. I canceled the appt., you tubed the fix, ordered the part with a local appliance store and will fix it myself.
Response from the owner
Dear Daniel,Thank you for taking the time to bring this to our attention, We hate to see that you have had this kind of experience and would love the opportunity to take a look to see how we can help out. If you would please email the name, address, and phone number that is associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
C
Chris Seifert
2.0
1. The part never arrived so Sears was called. They would look into the parts availability. Several weeks later I called and after 30 mints The person said the parts were no longer avaliable and I would be sent to another person on the phone. The phone hung up. I have tried several times to get the person who would tell us what we do now. Always hang up after 10 or more minutes. PLEASE HELP US.
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