professional-heating-cooling-2d9317e8

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Professional Heating & Cooling

secure-home-inspection-86c0f3a5

Secure Home Inspection

diamond-refrigeration-llc-f9b01876

Usually not busy

Usually a little busy

Usually not too busy

Usually as busy as it gets

Diamond Refrigeration, LLC.

carvalho-sons-heating-cool-9ad35be6

Carvalho & Sons Heating & Cool

This page contains information about Sears Appliance Repair in 6th, Redmond, OR which locates in your neighborhood. You can get to know contact information of the hvac repairing service like opening hours, addresses, phone numbers.

Sears Appliance Repair in 6th, Redmond, OR | HVAC Near Me

Although we may have purchased a lemon of a refrigerator (LG Craft Ice) the warranty service that we have received from Sears  has been exceptional. There were a few hiccups along the way, wrong parts delivered due to manufacturers error, canceled service call due to staffing, but through it all Brandon our tech is a pleasure to work with. He is very knowledgeable, professional and has provided top notch customer service.

Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!

Came out for inspection. I was given an estimate. Agreed to price and paid. Then they scheduled a repair date of 3 weeks later.

When part came we decided we could make repair. So we cancelled labor appointment. I asked for refund on labor. Agreed to pay service call and parts.

It’s been over 6 weeks and still no refund. I was lied to by a phone worker; transfer wrong on purpose by another. Finally I got someone to help and supposedly my refund will be here soon.

Dear Tracy, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to  https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.

Darin kept me informed of his eta! He was timely, professional and knowledgeable! My dishwasher is as good as new! This was covered by my home warranty.  Thank you Darin and A & E!

Thank you for sharing your great rating! We thank you for choosing Sears, and hope you recommend us to your friends and family.

Technician was knowledgeable and repaired our Fridge. Difficulty was getting one out to service. Made an appointment for a Monday between 8-12. At 12:30 they called and said the technician wasn’t coming out and moved my appointment to the following Monday. I was out the fridge for over a week.

David Smith, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to  https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.

My goodness, where do I start.  Our less than 3-year old Kenmore refrigerator compressor failed on December 1st.  We waited 10 days, storing food in a snowbank.  The repairman removed the old compressor, ordered a new one and the soonest he could return was December 30.  He spent most of the day installing the new compressor and .... the refrigerator holds a nice cozy 70 degree internal temperature.  We now get to wait til January 10th before he can get back.  He was not well experienced with the installation and could not get out of here fast enough.  We are told that Sears needs 4 attempts to repair before they replace.... wow, at this rate it will be February before we might have an operational fridge... hope we get lots of snow and cold weather!
Sears used to be such a good quality appliance, but I will never again purchase a Kenmore of anything.  Nor will I ever again pay for the extra warranty... feels as though the service was slower with the warranty than without.

Almost a month and 3 service calls later I have given them a 5 star rating, up from my original 2 star.  The service person was always on time during this odyssey.  During each attempt to repair the refrigerator, he spent at least 4 hours.  In spite of his best efforts, the unit would still not cool.  Now we are shopping for a new refrigerator.
I had read many criticisms of the Sears Protection Warranty company, especially that they seemed to discriminate against policy holders by making them wait long time for service.  However, given the dearth of people who are interested in trade-careers, I believe the delays were a result of lack of trained personnel.  Other trades are having similar challenges.  So I am changing my opinion about the slowness of this process because it seems more understandable.
The Protection Warranty insurance company came through as intended.  they paid for all parts and labor, and after 4 attempts they authorized a replacement.  Here again, I have changed my opinion and will purchase a new service policy through Sears for the new refrigerator, it turned out to be a really good investment.
Sears gave the issue their support and stood behind their contract.  That is good customer service.
Thank you to our persistent and determined serviceman.

Hi Elissa, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at SHSSocialCare@searshc.com with your name, address, and phone number associated with your account. Thank you.

Sears Appliance Repair
6th, Redmond, OR

Sears Appliance Repair Reviews

3.2 stars based on 15 reviews

Map & DirectionsDirections

Nearby HVAC Companies in Redmond

Sears Appliance Repair6th, Redmond, OR

Sears Appliance Repair Reviews

3.2 stars based on 15 reviews

Map & DirectionsDirections

Nearby HVAC Companies in Redmond

Sears Appliance Repair
6th, Redmond, OR