Sears Appliance Repair
77, Waxahachie, TX

Sears Appliance Repair Reviews

3 stars based on 15 reviews

Featured Comments:

• J

  Joyce Marie

  1.0

  Asked to come fix the microwave I just got 6 years ago and they wanted more than the microwave initially costed!

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  Response from the owner

  Dear Joyce, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.

• S

  Sherri Mask

  1.0

  Ordered a part last Saturday and promised it would be here the following Thursday. So sitting and waiting both usps and ups said it would be delivered by 9pm. Called to see where it was and Sears told me he see’s that it will be here Saturday. I asked if it doesn’t show what happens and I was offered a discount on a reorder. What!!! So unprofessional.

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  Response from the owner

  Thank you, Sherri, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with us. If you would please message us with the name, address, and phone number that is associated with this issue to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. Please reference this review in your message, thank you

• M

  Mary Ann Dixon

  5.0

  repairman 1-1/2 hours late past arrival time. Dryer needed new heating element and he wanted $550 to repair it. Charged me $96 to tell me this. I have purchased a new dryer and it is not a Kenmore.

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  Response from the owner

  Thank you for taking the time to bring this to our attention, Mary Ann Dixon. We hate to see that you have had this kind of experience and would love the opportunity to take a look to see how we can help out. If you would please email the name, address, and phone number that is associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.

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