Sears Appliance Repair
Laurel, Latrobe, PA
- Phone:
- +1 724-572-6148
- Website:
- https://www.searshomeservices.com/locations/appliance-repair/pa-latrobe/200-mountain-laurel-plaza?utm_source=GMBlisting&utm_medium=organic&utm_campaign=GMBinhomerepair
- Address:
- 200 Mountain Laurel Plaza, Latrobe, PA 15650
- Hours:
- Monday6AM–10PM
- CLOSED
- Reviews
- Map
Sears Appliance Repair Reviews
3.6 stars based on 7 reviews
Featured Comments:
R
Ronnie Nicely
1.0
I’ve had a repair scheduled for today 11/30 for the last 2 almost 3 weeks. Then this morning I received a text that the repair was confirmed then a call from sears 2 hours later saying I needed to call them with no further information. When I called the only option I had was to listen to the automated response with no option to speak to a representative. Now I have to wait 2 more weeks to get my refrigerator repaired. This is completely unprofessional. I will never use sears again.
Response from the owner
Ronnie , we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
D
Dan Rafferty
5.0
The service person arrived a few minutes before the scheduled time prepared to work. The ordered repair parts arrived in plenty of time. He proceeded to dismantle the dryer, clean the interior, remove the malfunctioning parts and replaced them with the ordered parts, then reassembled the dryer. He tested the repaired dryer and it functioned as expected. He cleaned the work area, packed his tools and offered advice and educated me with additional dryer information and care. He was very efficient and friendly during his time in my house. Thank you.
Response from the owner
Thank you for sharing your great rating! We thank you for choosing Sears, and hope you recommend us to your friends and family.
B
Bruce Maysmith
2.0
I called this number and talked to the dispatcher in Texas. There is no one at this address. The best he can schedule a pick-up (for repair) is 3 weeks out and he doesn't know where they would be coming from. They may be great but they aren't at this location.
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