Sears Appliance Repair
Davis, Pensacola, FL

Sears Appliance Repair Reviews

4 stars based on 188 reviews

Featured Comments:

• J

  Janet Livingston

  2.0

  The service man came out took out the filter without bring one to replace it. Did not clean the unit so I paid $53 to have a filter pulled out!! Called & they wouldn’t send someone else out until Dec. 9th, almost a month! Would never & will never do business with Sears again!! They have terrible & rude representatives & repair people

  ---

  Response from the owner

  Thank you, Janet L., for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our repair service. If you would please message us with the name, address, and phone number that is associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.

• T

  Terrance Jennings

  5.0

  Technician came when he was scheduled (actually before I got there... LOL). He was efficient and personable. Parts for repair were mailed directly to my home and arrived prior to appointment. The refrigerator is working fine and I am pleased with the service.

  ---

  Response from the owner

  Thank you so much for your 5 star rating! We are happy to see that you had a great experience. We thank you for your business!

• D

  Deborah Vaughan

  2.0

  The technician was prompt and seemed knowledgeable. He told me that with this make and model my repair was the number complaint. The refrigerator is only 4 years old and cost $2,200.00 new. The compressor had died but was still under warranty so no charge for that replacement . The technician was at my residence a total of 2 hrs if not a little less. He was here from 10:30 AM - 12:30 PM and probably the last 20 minutes was clean up and putting the refrigerator back in place. My bill which I printed out was $494.50 for labor. I don't think even the president of the United States makes $250.00 an hour! I could be wrong as Im still in shock!

  ---

  Response from the owner

  Deborah Vaughan, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.

More reviews (2)