Sears Appliance Repair
Main, Eufaula, OK

Sears Appliance Repair Reviews

2 stars based on 4 reviews

Featured Comments:

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  Lisa Balunsat

  1.0

  The location in Eufaula has been closed for years.. Total Rehab – Eufaul is at Address: 617 S Main St, Eufaula, OK 74432. Not Sears! Sears should not be on google maps in Eufaula Oklahoma. They do not have a physical address there anymore. Get sears off of the Eufaula google business listing. There are not there and people need to know this.

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  Sarah Herrington

  1.0

  I set my appointment online. I selected what appliance needing servicing, as well as what brand, but I was NEVER asked for the serial number. Service Tech comes into my home to inform me that he can't work on my dishwasher because he can't read the serial number, this is my first time getting service so I wasn't aware, nor was I informed by Sears BEFORE they came out to my house. Now I'm getting charged $80 for a diagnostic fee when the Sears Tech didn't even diagnose my dishwasher! If Sears would've mentioned that they needed the serial number when I was setting up the appointment I wouldn't be writing a bad review! I feel like Sears is taken advantage of the misinformed and I just feel so mislead, I will definitely not be using Sears again. If your dishwasher is old like mine and serial number is worn out, keep your money, and invest it elsewhere.

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  Response from the owner

  Thank you, Sarah, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our repair service. If you would please message us with the name, address, and phone number that is associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.

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  Lori Ford

  1.0

  Well the repair man got too friendly with me. All the touching and complements and I am not talking about my stove. Paid for that service and come to find out they don't carry parts for it anymore.