Sears Appliance Repair
Hively, Elkhart, IN

Sears Appliance Repair Reviews

4.1 stars based on 66 reviews

Featured Comments:

• R

  Randall Pollen

  1.0

  Never had the refrigerator fixed by Sears Worst service in the world 7 weeks with out a refer Never got repair part Called 15 times got the same answerer. They have no answer Never got call back as promised. Had to call them evertime!! Never had a bigger run around in my life They need to remove service from their name!

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  Response from the owner

  Thank you for taking the time to bring this to our attention, Randall P. We hate to see that you have had this kind of experience and would love the opportunity to take a look to see how we can help out. If you would please email the name, address, and phone number that is associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.

• M

  Margaret Cook

  5.0

  I was impressed with the service provided by Sears technician, Rich, Tech ID 100182, District 8409. He called to tell me he was on his way to my home. He did a maintenance check on my refrigerator. Over time, the refrigerator had lost its "level" stance and the door would not stay open when I transferred food in and out. It took some ingenuity on his part, but he was able to level it. Then he asked me if there was any other appliance in the house that needed attention. I told him that the water pressure in my washing machine was reduced on the "hot" and "cold" settings, and I suspected that the filters were starting to clog. I paid the fee Sears charges for additional service and he worked on the machine. The filters were beginning to clog. He cleaned them and the pressure improved. He told me about Sears Home Warranty Program. He was helpful, friendly, and professional, all of the qualities I appreciate in a service provider. I hope that Sears recognizes and rewards his expertise and quality of service he provides to Sears customers.

• T

  Talandra Neff

  5.0

  The repair service for my washing machine was excellent! Butch was professional, kind, and efficient! He quickly found the problem and fixed it during a holiday week! We highly recommended Sears Home Repair service. Thank you.

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