Sears
Clearview, Butler, PA

Sears Reviews

3.6 stars based on 13 reviews

Featured Comments:

• D

  Dan Kostella

  5.0

  Technician arrived on time, knew what he was doing, and fixed my problem. He was very friendly and efficient. Your company should be proud to have a technician like this. I would nominate this technician for "employee of the month" While your asking, give him a raise in salary.....

• L

  Larry Hull

  3.0

  this is the 4th trans-axle in two years also the front tire that was suppose to be replaced the tech said has dry rot but a tube will take care of this I fell the tire should have been replaced. all other repairs went fine. thought of extending warranty but not worth the money.

• M

  Mike Toy

  1.0

  I was extremely satisfied with the technician that came to do the repair. What has made me to NOT EVER PURCHASE ANYTHING ELSE FROM SEARS AGAIN was the handling if getting an appointment. I have been a very loyal customer in the past 10 years as you can look at my account. I cannot believe that my first appointment I had to wait for a week and 1/2. It was finally repaired (which took 15 minutes) and over 4 weeks from the first time I called to get this fixed.

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  Response from the owner

  Hi there Mike. We are terribly sorry to hear that you had such a frustrating experience. We truly do value your time, and unfortunately a large number of variables can ultimately prolong a service order, whether it be parts, technician availability, etc. We do hope that you can give us another chance to earn your loyalty.

More reviews (4)