S. J. Eaton Plumbing and Heating
Penns, Selinsgrove, PA

S. J. Eaton Plumbing and Heating Reviews

4.6 stars based on 42 reviews

Featured Comments:

• L

  Lean Bean

  1.0

  All house drains were clogged. Called on a Thursday and they were there on Friday to work open clogs. Because of being a new customer I was informed I had to leave a blank check or pay 3 1/2% fee for a charge card. Woman in office said she'd email the amount of my check when the work was complete. She lied. Repairman called to say what he did. He was very kind on the phone. He said he wiped off washer and dryer but there was a mess in the basement to clean. A mess was a mild term! In 2021 you'd think a plumbing company would use a shop vac, or a hose and water, something, to clean up the mess they made. ( A carpenter wouldn't do repairs and leave their mess for you to clean up! ) I left a message regarding the mess and I'd like to know the amount of my check. I had a return call from the man who did the work explaining he already explained there was a mess, which wasn't my point. My point being, when I checked with other people, they are telling me their area was cleaned better than it looked before they called their plumber. I had to make another call, 5 days later, to get the amount of my check, which is $300.00. I know I will not use Eaton's service again. For $300.00 to unclog my drains and leave a mess of sludge with fragments of wet, tiny pieces of toilet paper, throughout the basement, with a smell that'll take quite a while to leave, for me to clean up---NO,, never again!!!! Update 11/18/21: Less than 2 1/2 months later, same issue. Contacted Eaton because in that short time at $300. I shouldn't have an issue. Office help replied the owner refuses to do anything because I posted a negative review. I replied most businesses welcome any reviews to improve their customer service. I contacted BBB. Instead of lining Mr. Eaton pockets, consider a repair person who is in the business of customer service first, then making a comfortable living.

• T

  Terri Hartsworm

  5.0

  Very nice,professional and did not waste time. He had our bathroom fixed in a little over an hour. Great service for the price. They are reasonably priced.

• L

  Luann Styer

  5.0

  I think he was wonderful, they came right away and we had water in a jiffy,Thank You. *****

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