S & B Heating & Air Conditioning
H, Kearney, NE

S & B Heating & Air Conditioning Reviews

4.3 stars based on 15 reviews

Featured Comments:

• K

  Kristin C.

  1.0

  An employee stopped by my home and told me my chimney should not have been sealed off with a cap, their company could make a proper cap for me, and the chimney was also fine with no cap at all. I then received a bill for $83.75. A roofer had already removed the chimney cap at my request because I was concerned it may have been sealed accidentally. The roofer contacted S&B to discuss his questions with them. I was of the understanding that S&B was being sent due to their concern, and the roofers, of CO build up in the home. The S&B employee was outside my home momentarily, evaluated nothing, and provided me with no new information. When I called the company regarding the bill they confirmed they charge a service fee of $45 and mileage of $38.75 (even though the driver was only 17 minutes away). I was warned of neither charge in advance and was told by Melanie that it was not their responsibility to disclose that information to me. She then became defensive at the idea that I should question whether the billing was legitimate. Since I willingly gave my address and consented to a time, she said I had agreed to the cost of the fees. When she questioned why they sent someone to my home, I agreed that I too was unsure as to why they had agreed to send someone as her conversation of the issues was with the roofer and not me (the company knew the chimney cap was off and that a cap was unnecessary). The roofer later told me he was not made aware of those fees and was shocked that I was billed. I certainly will not use this company in the future and would discourage others from using them. *Multiple well-rated companies from Kearney and the surrounding area will provide free evaluations and estimates so I would choose someone else.

• D

  Derek Hoefler

  3.0

  I thought I had an issue with my furnace, when they arrived they said nothing is wrong with the furnace, figured out it was a water leak, basically I got charged an arm and a leg for them to unlock my thermostat and be in and out in 20 minutes, I'm not disappointed with the service, just what I got charged

• D

  Deerfield Lake HOA

  5.0

  S and B did all new duct work for us. They were professional and great to work with. They looked to our best interest! Will definitely be using them for all our hvac needs in the future. Highly recommend!-- Katie M

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