Russett Southwest Corporation
17th, Tucson, AZ

Russett Southwest Corporation Reviews

4.5 stars based on 59 reviews

Featured Comments:

• Z

  Zach S

  5.0

  Russett Technician Patrick Trotter came to service my Lennox AC. He was very professional and thorough explaining everything what he did.

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  Response from the owner

  Thank you Zach! We're thrilled you had a great experience. Let us know if there's anything else we can do to help with your heating and cooling needs.

• S

  Sandra Hardman

  5.0

  Russett was significantly less expensive than the other quotes we received. They were the only company who took measurements during the estimate and found that they would have to cut a hole in our ceiling to get the unit into the attic and let us know at the time of quoting the job. Sometimes installs have unexpected issues and we did have a few but they made things right. It was refreshing to have a company work hard to make everything right. I would highly recommend Russett.

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  Response from the owner

  Hi Sandra. Thanks for your review. You're right, sometimes unexpected things happen during installation. We try to minimize surprises. We know it's a big process and we strive to make it as easy as possible. We're so happy you had a good experience. Thanks for the awesome review and let us know if there's anything else we can do to help with your heating and cooling needs. Take care Sandra.

• B

  Brian Julian

  5.0

  This weekend I elected to install a wireless thermostat for what I believe was my zoned system. I have only owned my townhouse for about 10 days. Unfortunately, my installation was a total failure and it killed my upstairs air conditioning on a rather hot Arizona day. I saw that Russet had installed the system a few years ago and I was pleasantly surprised that they could come to my house on a Sunday morning and take a look at it. ‘Robert discovered that I had two heating and air-conditioning systems and the gas package was hidden away in a secret mechanical room on my roof. Brilliantly, he assessed the situation climbed up on a very tall roof, serviced the unit and had everything working including my wireless thermostats in 30 minutes of time. I expected a bill at least four times as much as I received but what I did receive was great service, a fair price, and a new go to company for all my maintenance needs.

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  Response from the owner

  Hi Brian. Thanks for the review. We're thrilled that your satisfied with your recent service. Your comfort is our priority! Let us know if there's anything we can do to help with your heating and cooling needs. Thanks Brian!

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