Royal Heating & Air
Rangeline, Sheboygan, WI

Royal Heating & Air Reviews

4 stars based on 61 reviews

Featured Comments:

• M

  Mari Seiler

  1.0

  I had an expensive heating system put in with a blower. First, it took several weeks and promised installation dates for them to get the heating system and install it. Mind you it was -50 at that time last year or so. The blower didn't work and there was a gas oder after the installation as well. After leaving the blower malfunctioned and still has yet to work. I called to set up an appointment. The secretary called me on the day of the appointment and said they would not be doing service. I called the office to find out why, and she said, I don't know that is what I was told. I asked to speak to the owner and she gave me another excuse and said she would call me back after she found out the reason. She never did. Unbelievable unprofessionalism and inconsideration from Royal Heating. I will NEVER recommend anyone to get services from them.

  ---

  Response from the owner

  This is a complete fabrication. We have absolutely no record of you as a customer. Please call our office to discuss legal action

• E

  Erin Devenish

  5.0

  We replaced our furnace and a/c through Royal Heating & Air. They were extremely responsive and professional, had quality products, and their installers were on-time, courteous and thorough. They made sure we understood how to operate and maintain the new equipment and answered all our questions. The high efficiency equipment delivered as promised and reduced our utility bills significantly while improving our comfort in both the summer and winter. We highly recommend Royal Heating & Air - they are honest, friendly, dependable and knowledgeable.

  ---

  Response from the owner

  Thank you for the kind words, Erin! We are happy to have you as a Royal customer!

• D

  Donald Roecker

  5.0

  Great Operation - We had both our Furnace and AC replaced after 23 years. The original installation was also done by Royal (under their former name "Jims" ) and it worked great, but worn out over time. The replacement system works better than the original and is way more efficient. On time, on budget with quick responses to questions and very helpful with operational inquires about the new systems. You can't go wrong with Royal Heating & Air.

  ---

  Response from the owner

  Thanks so much for sharing your review, totally made our day!

More reviews (2)