Roy May Heating & Air
Park, Cordova, TN

Roy May Heating & Air Reviews

4.2 stars based on 13 reviews

Featured Comments:

• B

  Brister Shum

  3.0

  Been using Roy May for 20 years. Very disappointed in the lack of customer service provided by the person answering the phone. Have had them out 4 times for the same issue over the last few weeks and it is still not fixed.

• W

  Will L

  5.0

  Our a/c unit stopped working around midnight so at 7am I called a well known company and set up an appt. They said the technician would call shortly to let us know when he was coming. Long story short 3 hours later no one contacted me and the people answering the phones at the call center said they still couldnt estimate how long it would be. I canceled with them and called Roy May Heating and A/C. Even though they weren’t open weekends they had a technician come anyways and mentioned multiple times before coming that it would be time and a half for labor which we said was fine. The technician said he would be here in an hour and he was. He had a mask ready on arrival which was reassuring. He was kind, quick and efficient. He explained the issue and replaced the capacitor. He was in an out in less than an hour so I will definitely be using their company for our hvac in the future. I definitely recommend them, especially to anyone who has been mistreated by a larger company that doesnt care about anything but money.

• j

  jd hancock

  5.0

  Roy May knows HVAC! They were in our home several days to reconstruct a flawed, year-old system that had no return in the master, incorrectly sized refrigerant lines between the condenser and the air handler, and a furnace that was dangerously installed in the attic! Their estimator was in our home (the attic) for over an hour evaluating the issues, and sent a quote with a logical scope of work within a day or two. Their technicians are craftsmen!!! The changes to our duct will last 40 years! If you want balanced heat and cool, call Roy May! We trust these guys! I'd bet money our electric and gas bills will go down, as we now have an HVAC system running efficiently in our home!

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