Rotunda HVAC
Center, Cornelius, NC

Rotunda HVAC Reviews

4.9 stars based on 95 reviews

Featured Comments:

• C

  Christian Chenier

  5.0

  I don't write reviews very often but this was a must... because the technician names Junior Batista really was unbelievably GREAT! Junior was professional, on time, very polite... and best of all, price was extremely reasonable, better than any other competitors I called, and fixed my HVAC system same day!! HIGHLY RECOMMENDED

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  Response from the owner

  Wow Christian! Thank you again for sharing such a positive experience. It means the world to us.

• M

  Maddie Lippy

  5.0

  EDIT: Promptly back up to 5 stars! Someone from the business contacted me to let me know that the techs who completed the service were coming back to fix the small damages that were left! They ensured me they are always trying to improve and appreciate the honest feedback!! The gentlemen quickly fixed the damages and went on their way! They have the best prices for cleaning dryer vents in the area, and from what I can tell they did a great job. However, when I went to go to laundry today I noticed when they moved my washer to do the work they ripped the plastic border that surrounds the drywall where the pipes for the washer is. Guess they didn’t think it was important to let me know. Hoping the business owner sees this so they can inform their workers that I found it!

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  Response from the owner

  Hi Maddie, we are sorry to hear about your experience. As a small business, we pride ourselves on holding high standards; and absolutely want to make sure we correct this issue. We will also ensure our techs know the importance of double checking their work before leaving the site. We have reached out to you to schedule a time for our technician to come back out this week.

• K

  Kevin McPherson

  5.0

  When our ac went out we called another heating and cooling company and were scheduled for Monday afternoon. Late that afternoon, after there was no hope of getting a different company out that day, they called to cancel, stating they were overbooked and we would have to be bumped to the next day. THAT we did not appreciate, especially after being without ac for two days! We cancelled and scheduled with Prestige instead. Right off the bat we got an email message giving us an updated time window to expect them, and this morning Joey arrived exactly on time. He was friendly, professional, courteous, and patiently answered all my questions. He completed the ac repair promptly; he represented the company well! I’m glad things worked out as they did. We had a great experience with Prestige and will definitely use them again!

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  Response from the owner

  Hello Kevin! Wow! We are so blown away by your review! It made our day here at Rotunda HVAC. Whenever you need us, we are just a call away!

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