Roto-Rooter Plumbing & Drain Service
Townsend, Montrose, CO
- Phone:
- +1 970-249-1918
- Website:
- http://libertypnm.com/
- Address:
- 3500 N Townsend Ave, Montrose, CO 81401
- Hours:
- SundayOpen 24 hours
- OPEN NOW
- Reviews
- Map
Roto-Rooter Plumbing & Drain Service Reviews
4.8 stars based on 41 reviews
Featured Comments:
S
Steve Arnold
1.0
The drain from the house to the septic tank plugged on a friday morning and they said they could come Tuesday. I said ok, and on Tuesday they told me next Friday and then Thursday. On Thursday they texted and said they were on the way. I was outside working and no one showed up. When I called they said he had been there and waited 20 minutes and their gps showed him in our driveway. I would have to reschedule again. I don't know why they said they were there so I called Benjamin Franklin Plumbing and they were at my house within the hour. Too bad Roto Rooter, I liked your service before. A week is too long to wait, I should have known better.
Response from the owner
Steve, I am sorry to hear about your negative experience with us. We apologize for the issues here and I will be addressing these concerns and this job specifically, with our office staff and technician of mention. We would be happy to discuss this more with you and find a solution to help mitigate this from occurring again.
S
Sharon Weakley
5.0
Response time was very quick. And the employees are not afraid to get dirty and work very efficiently.
Response from the owner
Thank you for your review!
S
Sierra Segrest
5.0
Charles Norsby was my technician and he did a fantastic job. He worked all day at my house because he was determined to fix my drain clog issue. I appreciate his effort! Thank you Charles!
Response from the owner
Way to go Charles! Thank you for your feedback, and for choosing Roto-Rooter!
More reviews (2)