Roseville Sheet Metal, Inc. - Heating & Air Conditioning
Church, Roseville, CA

Roseville Sheet Metal, Inc. - Heating & Air Conditioning Reviews

4.7 stars based on 30 reviews

Featured Comments:

• M

  Mike & Deb Enders

  5.0

  This is a long review, but please read it - this situation will explain why you need to do business with Roseville Sheet Metal/Heat & Air! We called in a panic - the company we'd signed up with to do HVAC maintenance refused to help us when we called (in fact he avoided our calls multiple times) at the request of our roofer (who was trying to get the new roof installed). We needed a new plenum, NOW, as the original dated from 1973 & was flashed incorrectly so we had roof damage. On top of that our AC had suddenly stopped (during a HOT period). We immediately called Roseville Sheet Metal at the request of our roofer, and explained the situation. Reuben came out the next morning & fixed the problem, had the AC on quickly, was friendly & professional & reassuring. They requested a picture be sent of the model & serial numbers, and they immediately started working on a new sheet metal curb & set up for the HVAC on the roof. They had a crane come out to take the HVAC off the roof so the roofer could finish up and loaned us 2 portable AC units at no charge to get through the hot weather for several days while they were fabricating & working on getting it done. They are now here to put the HVAC on and get everything hooked up again. They have set everything up with a new base, plenum and all is flashed VERY well, the affected plywood replaced with no damage left and we have a brand new roof, gutters and a really sharp looking 12 year old HVAC unit on our roof now. Situations like this show the real character of a company & its employees. They cared enough to jump in and help us when we desperately needed it, and did a super job, as well as making sure we weren't miserable in the high temperatures inside. They have customers for life with us, and we TELL PEOPLE when we get above & beyond service like this (and well as tell people NOT to use the 'other guy' and WHY) - as we both were in sales for many years. Major thanks & kudos go to Reuben, Chris & Eric, as well as Toni & Melanie in the office. You all saved the day and we won't ever forget it!

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  Response from the owner

  When you need help, Mike, you need help ASAP, so we're beyond proud to have been able to be there for you when your plenum was causing damage to your roof and the HVAC was leaving you in a particularly warm home! We'll be sure to reach out to the guys on how much you appreciated their speed on getting those parts ready for you, as well as on them being able to get you a few portable units so you and your family could stay cool while we worked. Know that we'll always be here for you, so if you need us again, don't hesitate to call! Take care. -Toni G., Office Manager

• G

  Galen Powers

  5.0

  This company is amazing, from the owner Larry to the staff to each employee. If you need hvac, or custom sheet metal work done these are the guys. New AC, heat you name it!

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  Response from the owner

  What can we say, Galen, our team is a jack of all trades! (Well, at least when it comes to your HVAC system and sheet metal work, of course. 😉) If you need us for anything again, just let us know! -Toni G., Office Manager

• J

  Jerrold Braunstein

  5.0

  I cannot say enough good things about Roseville Sheet Metal and their service department. They have been servicing my air conditioning/heating system for several years. They inspect the system annually and make any necessary repairs at a very reasonable cost. Recently, the air conditioner began making a strange noise. I took a video of the unit and sent it to them. Rather than charging for a service call as others might do, they told me the noise was normal and did not require service. No charge. They are as honest as they come. I would recommend them to anyone who requires HVAC service.

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  Response from the owner

  Our first priority is our community, Jerrold, and that means being honest, caring, and reliable. We're truly proud to hear that that shows in all that we do, from taking a quick call to check a noise to annual repairs. Thank you so much for your review, and if you need us for anything going forward, please just let us know. -Toni G., Office Manager

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