Roland Black Heating & Cooling
Franklin, Gastonia, NC

Roland Black Heating & Cooling Reviews

4.8 stars based on 278 reviews

Featured Comments:

• J

  Jori Radtke

  5.0

  Jordan and Andre absolutely ROCKED it today! Our house was is desperate need of multiple thermostats because we were having issues with just one and the evenness of temperature throughout the house. They came ON TIME (even a bit early) and did not leave until they installed a whole new system in our house. They were professional, respectful, and awesome to have in my home. After packing up about to leave, we asked a question to them regarding the new system and installation. They answered kindly, and even went back to get all their supplies to bring back inside to double check their work. I could not put into words how wonderful these two were, and this company should be proud to have such amazing employees. 10/10 would recommend!

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  Response from the owner

  Jori, thank you for taking the time to leave us this stellar 5-star review! We are so pleased to hear that Jordan and Andre provided outstanding service. Please keep us in mind for any of your future heating and cooling needs— we appreciate you!

• K

  Kathe Allison

  5.0

  Will came to service my AC today and did a great job. He was on time -- in fact he called and said he could come out earlier than scheduled! He explained everything perfectly. I am very pleased with his service!

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  Response from the owner

  Thanks for the stellar rating, Kathe! We appreciate you taking the time to recommend us! Have a great weekend!

• D

  Dylan McKinney

  5.0

  Our unit went down so we called Roland Black and Chris was at our door in a very timely manner. He was very professional and knowledgeable. He diagnosed the issue and completed the repair quickly. He explained everything to me in a detailed fashion and wasn't one of those "pushy salesman" like most people you deal with. With his recommendation, I did sign up for their maintenance program, which is very reasonably priced compared to other companies within this industry. I will absolutely recommend Roland Black and specifically the technician, Chris, to anyone that is needing work done.

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  Response from the owner

  Dylan, this review really demonstrates the experience we aim to deliver in every interaction our clients have with us. Thanks for taking the time to share the positive experience you had with our team, and more specifically with our technician, Chris.

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