Roger's Heating & Cooling
23, Constantia, NY

Roger's Heating & Cooling Reviews

2.6 stars based on 5 reviews

Featured Comments:

• J

  Jane Mulvey

  1.0

  Charged $591.80 for service call on 8/12/20 at which time recommended putting in new furnace. Installed new furnace on 8/19/20 at a charge of $3591.80. I had just moved into the house. I later learned that the furnace he said was old and needed replacement was less than 2 years old. Refused to assist me in applying for National Grid furnace rebate- which a customer cannot do without trade ally assistance. My mother also had a furnace installed last summer; her tradesmen promptly and easily provided the necessary rebate information. Never advised me what type of filter my furnace needs, and when I called to ask, didn't know. Was rude and defensive raising his voice (aggressive since he is a man and I am a woman and his voice is therefore naturally louder than mine) when I told him I was disappointed with his his service. Update 11/19/21: I smelled gas and called National Grid. They treated it as a “gas emergency” and came within the hour to inspect the house. They determined that the gas leak was coming from the furnace and that the furnace was inproperly installed. See attached photo of national grid‘s report. National grid recommended that I have the contractor who put it in come back and put it in properly. Obviously I cannot do that. The man, Roger, was not only incompetent but also extremely abusive. So I will have to try to find someone else to come and fix it for me. As of now I have no heat.

• M

  Mike B

  1.0

  Very expensive for very low quality work. Owner is rude and does subpar work. If you use these guys be prepared to spend more money with a true professional to fix all there mistakes and low quality workmanship. Save your money and frustration and find somewhere else for your HVAC needs.

• D

  David Selover

  5.0

  Roger is incredibly responsive and does a great job at a great price. I would recommend him to anyone.