Rock Solid Heating & Air LLC
Main, Poynette, WI
- Phone:
- +1 844-224-4662
- Website:
- http://rocksolidheating.com/
- Address:
- 303 S Main St, Poynette, WI 53955
- Hours:
- ThursdayOpen 24 hours
- OPEN NOW
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- Map
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Rock Solid Heating & Air LLC Reviews
4.9 stars based on 36 reviews
Featured Comments:
M
Martha Ammann
5.0
Great job, Dan Rockhill! Returned home from out of town hunting to find furnace not working. Called Rock Solid and had motor replaced and heat working great before the rest of the family got home! Blessed to have such great service so quickly! I hope Dan got a good deer the next day when he was able to hunt as a reward for his great service!
Response from the owner
Thank you so much Martha! Dan did end up getting a doe at the end of the season. :)
J
James Revels
1.0
Place was closed for a so call remodel. Called their Poynette location and the gal on the phone said they don't sell parts I would have to have contractor come to check it out. I said I was a retired HVAC person and knew it was a bad ignitor and that was all I needed. Wanted to charge $155 to show up and I already had the part out to replace. Glad I stopped at Pointon heating they helped me out. Rock Solid very disappointed.
Response from the owner
I'm sorry you feel this way James. We do our best to accommodate everyone the best we can, however we do have certain policies in place for liability reasons. We are currently renovating the newly purchased Portage location and hope to have office hours once it's completed. I'm glad you were able to get the part you needed to get your furnace up and running!
J
Jackie Hibbard (JSarn)
5.0
Absolutely amazing from start to finish; HIGHLY RECOMMEND. What was a stressful situation was resolved quickly, efficiently, and for a reasonable price. From the initial phone call with Rock (after hours) to the service tech day of -Ethan Brown, every team member was kind and helpful. Will not go anywhere else for any future repair needs and you shouldn't either.
Response from the owner
Thank you so much Jackie! We appreciate you giving us the opportunity to help and I'll make sure to let Rock and Ethan know. :)
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