Residential Plumbing & Heating
Success, Wasilla, AK

Residential Plumbing & Heating Reviews

4.2 stars based on 17 reviews

Featured Comments:

• M

  Michelle

  1.0

  Do not recommend. They never showed up for my scheduled appointment to fix a leaking toilet and never called to let me know they wouldn’t be able to make it. I understand falling behind schedule, I understand that appointments that they thought would be quick and easy might turn into nightmares that take way more time than anticipated. I also understand the roads were bad due to recent snowfall. I get that. As such, I would have been disappointed (albeit a little frustrated), but understanding if at any point that day they had just called me to tell me they would be unable to make it. But they didn’t. They never called, they just didn’t show up. All I got from the woman who answered the phone the next day was a disgusted sounding and unprofessional “those guy. Ugh. Those guys”, an insincere apology, followed by an empty promise to check their schedule for the following half day and give me a call back to let me know whether or not they could fit me in. Guess who never called?? Do NOT recommend unless you enjoy wasting your time and not being given the simple courtesy of a phone call.

• l

  leah Grace

  5.0

  Called about my fire place going out, they called their worker Rick who came out in like 20 min from my call. Figured out the issue with a few tests and fixed it up for us right away. Definitely recommend this place! Added to say, I didn’t even say it was an emergency cause it wasn’t. And he still came out that fast :)

• J

  Josh Logan

  5.0

  Kelly and Rick were both very helpful to me regarding a frozen pipe, and then a week later regarding a boiler issue. They returned phone calls, answered all of mine and my wife's questions. They made sure we understood what was going on. They did what they said they were going to do. They took care of the problems in a prompt fashion. These guys were a breath of fresh air in a time when not everyone takes care of business and people like them. I am grateful they run their business the way they do. They should be at the top of your list to call if you have a plumbing or boiler issue in the Valley.

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