Reliance Heating & Air Inc
Springhouse, Amelia Court House, VA

Reliance Heating & Air Inc Reviews

3.9 stars based on 9 reviews

Featured Comments:

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  Carol Cosby

  1.0

  Buyer Beware!!! Kelton in less than 5 minutes said I needed a $1100 blower motor. I asked why it blew hot air but not cold air. His answer, same reason it worked last summer and doesn't work now. He took the motor and now will not return it and I checked the warranty with Carrier and they quoted the purchase price at $600. I don't believe the motor was defective but Kelton will not return it. I NEVER NEVER NEVER want this guy in my home again. BUYER BEWARE!!! This is not the HVAC service call you want to make.

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  Koral Thompson

  2.0

  Everything started off well enough. He was on time, and mostly polite. He got a upset when I asked about working with my home warranty company. That's a pretty basic question for someone to ask, and despite his feelings about HW companies his reaction was unprofessional. He was here for less than 30 minutes, but accurately diagnosed the issue. The biggest upset is that since he left my home he's disappeared. He promised me a detailed report so that I could turn it in to my HW company that I may try to get reimbursed for the work that needed to be done. He has ignored every text. Every call is sent to voicemail. No report has been sent. This has stalled repair, and I've had to pay someone else to come out and start over. Money I didn't have to waste, but I did waste 80$ on Kelton and Reliance. I would not recommend them at all. Borem Electrical is who you should work with.

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  Paul Sherman

  2.0

  I hired this guy for a new residential HVAC system. He seems like a mature professional and the installation was without issue. The problem is that followup is non-existent. I have called and texted the guy many times to take a look at a few details that I would like fixed and though he says he will wants to help, he has yet to show up. It has been several weeks. I would not recommend him. There are plenty of HVAC technicians in Richmond.

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