Reliable Electric and Heating & Air
SC-707, Myrtle Beach, SC

Reliable Electric and Heating & Air Reviews

2.9 stars based on 20 reviews

Featured Comments:

• S

  Sheila Licare

  5.0

  We used Reliable Electric Heating & Air to upgrade the electric service for our new Tanning Salon located on 17 Bypass S in Myrtle Beach. We worked closely with the owner, field men and office staff. I have to say without them we would not be up and running today. They were all a call away when we had any questions or concerns. Everyone at Reliable was more than willing to help. I would hire them over and over again. My family will be forever grateful to have found the right company for our nerve wracking adventure.

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  Response from the owner

  Thank you for your review and business. We appreciate you!

• N

  Neal Salminen

  1.0

  We heard the crash- the kitchen chandelier had torn out of the ceiling and glass shattered everywhere. Reliable Electric had installed it 13 months ago. Their electrician, D., arrived at our home a few minutes before I did and my wife let him in. He arrived seething with anger and hostility- my wife said she felt threatened having him in the house. When I got home D. was still steaming mad and was basically shouting at me that it wasn’t their fault and it’s only a 12 month warranty and besides we probably did something to make it happen and so on. When I tried to ask him if he would let me complete a sentence he continued to shout so I walked to another room and he left the house. (My new electrician explained that the deck-style screws Reliable had put into the plastic ceiling can were a little too big and eventually the plastic split.) His boss (the owner?) Rich called the next day. He wasn’t yelling but it was clear customer retention was not a priority for him. No apology for D’s behavior, tried to blame us for the failure, no offer to make good on this (they had done many projects here), no ‘I’ll split it with you’ for what would be 1-2 hours of effort. “Reliable”?- nope.

• P

  Patrick Paladino

  1.0

  I have had Reliable Electric at my home on two occasions. Once yesterday and another three months ago. Out serviceman was Dwayne. He was on time, professional, courteous, neat, and friendly. He went out of his way to make sure the job was complete and to our satisfaction. We also dealt with the office manager Kelly. She too was very friendly and accommodating. They were great to deal with.

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  Response from the owner

  Thank you for such a positive review! We understand it may appear that a 1 star is like saying we are #1. We do appreciate your time.

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