Reese-Marshall Oil Co
32, Norwich, NY

Reese-Marshall Oil Co Reviews

4.2 stars based on 27 reviews

Featured Comments:

• M

  Mr.

  2.0

  I had a nice conversation with a representative on the phone. She was great explaining everything and super friendly. I filled out the online form and even after emailing a reminder to let me know what is going on, I never heard back. 5 stars for a nice employee, but zero to a company that literally left me "in the cold!" I went with Blueox. Nice rep also, much less fees, better price and followed up with a call and emails. I got lucky and saved a lot with a referral to Blueox!

• B

  BRIAN S

  1.0

  They installed a USED unit when I bought a NEW unit and it never worked right from the start when summer came NO A/C they'd fill it and in 12 hrs NO A/C after the 4th time they started billing me when it was supposedly a new unit. I asked about the 10 yr warranty they ignored me and kept billing me. Finally called ANC from Binghamton they found it was a used system Via the serial # found several leaks in the A/C. They removed the system and replaced it the next day for $3000.00 less than Reese Marshal and it had a 15yr warranty and never had an issue after !! STAY AWAY FROM THESE CROOKS !!!

• C

  C. Jones

  1.0

  August 2020 The service manager came to look at the tank and furnace for replacement. He agreed to give me a detailed proposal and not just a lump sum. However, a few days later a proposal came giving a lump sum. I called up and spoke with the manager about what we discussed; he said he forgot, but would send me a detailed proposal. I waited two weeks, and then my wife left a polite message inquiring about the status. Never heard back from them...

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  Response from the owner

  Mr Jones, I apologize and will follow up with my Service Manager regarding your concern.

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