RCM Heating & Cooling, Inc.
Star, New Lenox, IL

RCM Heating & Cooling, Inc. Reviews

4.9 stars based on 109 reviews

Featured Comments:

• J

  John Mud

  5.0

  Christian was very professional and thorough with his inspection and explanations of our failing heating system (25+ year old furnace and a/c). He told me the news I did not want to hear, the unit needed to be replaced due to cracks in the heat exchanger (among other things). Although, after his detailed explanation of the dangers of this, I knew that it was the right thing to do. He returned within an hour with space heaters to keep our house comfortable until they could do the install of the new equipment. These units worked so well that we actually had to turn them down in the evening when the house temperature reached 76 degrees! I then spoke with the owner Chris and she was very good about explaining to me the different options in detail. She provided me a very detailed and clear proposal promptly. The next morning, Christian, Tony, and Randy were out to do the install. They were punctual and extremely professional and informative. The system is working great, and the install is clean and professional. I would highly recommend RCM to anyone in need of HVAC service.

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  Response from the owner

  Thank you for taking the time to write such a detailed review, John. We love hearing from our happy customers! I will be sure to share it with the whole team. -Chris

• m

  melissa valadez

  5.0

  RCM heating and cooling is awesome. Christian was polite, helpful and courteous. When we needed to get a new furnace Chris ( who runs the office) called me and offered to have her guys bring us heaters because they knew my young grandkids lived with me. They came the very next morning and installed the furnace. Christian and Tony installed it and they were on time, polite, courteous and knowledgeable. I highly recommend them. They helped us and worked with us trying to find the best solutions for us and made sure our furnace was installed immediately so that we would have our heat and so my grandkids would not be cold. It’s hard in this day and age to find honest people with integrity but RCM Heating and Cooling have both and I am so grateful for them.

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  Response from the owner

  Melissa, we are so happy that everything turned out so well and that we were able to help you and your family. It was a pleasure working with you and we look forward to serving you in the future. -Chris

• R

  Richard U.

  5.0

  We requested a furnace recheck as part of the annual tune-up. Randy came out and thoroughly checked everything and made some necessary adjustments and corrections. He did an outstanding job as always.

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  Response from the owner

  Thank you for the 5-star review, Richard! We truly appreciate longtime customers like yourself.

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