Ranes Heating & Air Conditioning Co., INC.
US-1, Henderson, NC

Ranes Heating & Air Conditioning Co., INC. Reviews

4.5 stars based on 21 reviews

Featured Comments:

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  DodgerfanJosh

  2.0

  We had a gas line ran from an existing line to laundry room in order to use our gas dryer. The two workers that provided services were very professional. When an employee came out to give us our estimate I stated that our dryer was natural gas not LP, and we would need it converted, do you provide that service? He stated, yes. While the workers were here I asked when they would be converting the dryer, which they stated they've never done that before. I said ok even though the gentlemen that provided the estimate said they could (not the 2 specific workers of course). The workers said to call if anything wasn't working properly and unfortunately, the dryer wasn't heating anymore. We got in touch with the same employee who stated they can convert dryers and all of a sudden he doesn't remember telling us that, and that we misheard what he was saying. Integrity is crucial for small businesses and for us, as my wife and I both served over a decade in the military. The workers provided excellent services, however, I wouldn't suggest using this company in the future as it only takes one individual to cause consumers to lose trust.

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  Response from the owner

  We as a small business value our integrity and we're truly sorry for any miscommunication. Our technicians did provide the services we quoted, and the dryer was working properly before the two technicians left. However, we do not work on appliances and recommended you contact the company you purchased it from so that they could troubleshoot the issue. I hope you were able to get it fixed:)

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  Catherine Sledge

  5.0

  I love the professional service provided by Ranes Heating and Air Conditioning. They go above and beyond to make sure quality service is given. I highly recommend this company.

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  Response from the owner

  Catherine, thank you so much for taking time to write a review. We appreciate you doing business with us and look forward to providing our services in the future.

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  carol terwilliger

  5.0

  Big project. One of several Ranes has helped me with. Nice fair people.

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  Response from the owner

  Carol, thanks for the great review! We look forward to working with you in the future.

More reviews (7)